Job summary
Executive management position is responsible for planning, organizing, implementing and directing the overall clinical operations for the practice. Participates in the development and implementation of the practices vision and values. Reporting to the Partnership Board and working closely with the other Executive Committee members, the COO will:
Provide strategic leadership of the practices operational functions
Have overall responsibility for executing daily operations for the practice
Liaise with department managers and relevant practice leads and other external stakeholders as required.
Main duties of the job
Guide, direct and lead the Business Operations from a strategic perspective
Input into the practices strategic planning process and translate the overall strategy into actionable plans to ensure achievement of business goals and objectives
Working closely with the Executive Director of Finance and Business Development enhances operational effectiveness, emphasizing cost effectiveness and high-quality patient care
Strategic review of performance on a regular basis to determine whether the practice is meeting its short-and long-term contractual and strategic objectives
Highlight areas of operational risk in conjunction with proposed suggested options for solutions
Participates in the evolution and refinement of quality improvement processes
Facilitate the establishment of key process performance metrics, monitor performance, establish corrective measures as needed, and prepare detailed reports for the Partnership Board
Ensure the practice follows all regulatory requirements and agreements
Maintain and build trusted relationships with patients, partners, and stakeholders
Meets regularly with other managers and relevant practice leads to promote communication and cohesiveness between the different practice departments and practice sites
Monitor the adherence of employees to guidelines, policies and procedures, working closely with the practices HR department as required
Ensure all staff are professionally managed, mentored and developed as part of performance management practice
About us
Our
clinical team is diverse including GPs and GP Assistants, Practice Paramedics,
Pharmacists, Nurse Practitioners, Practice Nurses and highly skilled Health
Care Assistants, working closely with a range of additional roles including an
Acute Visiting Service and First Contact Physiotherapists.
To allow more
time to care, our clinical team is underpinned by a very experienced team of receptionists
and administrators, as well as a range of inhouse corporate functions covering
themes such as HR, IT, finance, administration and management support and
communications.
Job description
Job responsibilities
An exciting
opportunity has arisen for the role of Chief Operating Officer at Tower Family
Healthcare.
We are a forward
thinking large multi-site General Practice rated as Good by the CQC. Our experienced and highly skilled team is
kind, caring and family focused, providing services to around 50,000 patients
across four sites in Bury, Greater Manchester.
We are committed
to delivering innovative primary care at scale to provide our patients the best
possible high-quality care and experience.
We are seeking
an experienced, enthusiastic, and committed strategic leader to join our team
in this executive position.
The successful
candidate will be responsible for the planning and implementation of both
clinical and non-clinical operations right across the Practice.
Reporting to our
Board, the post holder will translate our strategic plan into practical and
achievable actions to realise our objectives efficiently and effectively.
As an
experienced leader, natural problem solver and innovative thinker, the post
holder will continually evaluate performance, and where appropriate proactively
recommend alternative approaches to achieve strategic and contractual objectives.
Strong interpersonal
and leadership skills are a must, ensuring colleagues have autonomy over their own
work, whilst ensuring they are able to connect with our strategic vision,
values and goals.
Job description
Job responsibilities
An exciting
opportunity has arisen for the role of Chief Operating Officer at Tower Family
Healthcare.
We are a forward
thinking large multi-site General Practice rated as Good by the CQC. Our experienced and highly skilled team is
kind, caring and family focused, providing services to around 50,000 patients
across four sites in Bury, Greater Manchester.
We are committed
to delivering innovative primary care at scale to provide our patients the best
possible high-quality care and experience.
We are seeking
an experienced, enthusiastic, and committed strategic leader to join our team
in this executive position.
The successful
candidate will be responsible for the planning and implementation of both
clinical and non-clinical operations right across the Practice.
Reporting to our
Board, the post holder will translate our strategic plan into practical and
achievable actions to realise our objectives efficiently and effectively.
As an
experienced leader, natural problem solver and innovative thinker, the post
holder will continually evaluate performance, and where appropriate proactively
recommend alternative approaches to achieve strategic and contractual objectives.
Strong interpersonal
and leadership skills are a must, ensuring colleagues have autonomy over their own
work, whilst ensuring they are able to connect with our strategic vision,
values and goals.
Person Specification
Person Specification
Essential
- Able to provide visionary and strategic leadership and translates vision into measurable goals and definitive actions
- Innovative and a problem solver
- Exceptional interpersonal and networking skills, business acumen and the ability to negotiate
- Highly skilled in community involvement and engagement and in building strategic partnerships and collaborations
- Experience with administrative and fiscal management, budgeting and operations
- Demonstrates effective delegation of staff responsibilities and a system of follow up and accountability
- Inspiring and inclusive leadership style with demonstrable track record of managing and supporting staff
- Understand corporate governance codes and principles.
- Matured and experienced individual.
- Has an entrepreneurial/ ownership mindset.
- Strong ability to build and lead teams, drive the organization towards a common vision and goal
- Must be a change agent, a good communicator and understands cultures drivers
Person Specification
Person Specification
Essential
- Able to provide visionary and strategic leadership and translates vision into measurable goals and definitive actions
- Innovative and a problem solver
- Exceptional interpersonal and networking skills, business acumen and the ability to negotiate
- Highly skilled in community involvement and engagement and in building strategic partnerships and collaborations
- Experience with administrative and fiscal management, budgeting and operations
- Demonstrates effective delegation of staff responsibilities and a system of follow up and accountability
- Inspiring and inclusive leadership style with demonstrable track record of managing and supporting staff
- Understand corporate governance codes and principles.
- Matured and experienced individual.
- Has an entrepreneurial/ ownership mindset.
- Strong ability to build and lead teams, drive the organization towards a common vision and goal
- Must be a change agent, a good communicator and understands cultures drivers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
