The Red & Green Practice

General Practice Assistant (GPA)

The closing date is 01 May 2026

Job summary

General Practice Assistants ("GPA"s), support the smooth running of clinics by performing more routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient

This is an exciting role within a Primary Care setting working as part of the Waterside PCN team, where you will be using your skills to support and complement our existing team of clinicians, providing and monitoring patient centred care, across the patient population.

Waterside PCN is an expanding, forwarding thinking primary care network based on the Waterside in Hampshire. With 46,000 registered patients across 5 sites we are a busy network, yet all our teams both clinical and admin are supportive, friendly and work closely together to ensure excellent service provision to our patients.

While this is a PCN wide role, you will primarily be supporting the Red and Green Practice.

Main duties of the job

Arranging appointments, referrals, tests and follow up appointments of patients

Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy

Supporting the GP with immunisations/wound care

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff

Extracting information from clinical letters that needs coding; adding this to patient notes. Supporting with QOF reviews.

About us

Our PCN was formed in 2019 and is a membership organisation covering our three local GP Practices on the Waterside, serving over 42,000 registered patients.

We are incredibly proud of our PCN which has a strong leadership team and is recognised as one of the most innovative teams across Hampshire. We would love for you to join us and be a valuable part of our team!

As part of our PCN team, you will join a growing organisation this is an exciting and dynamic place to work with a fabulous, supportive, and friendly team.

We will work hard to understand your needs and to work with you on a tailored development plan. We offer 25 days holiday plus bank holidays, and the option to join the NHS Pension scheme.

You can read more about us on our website: www.watersidepcn.co.uk

Details

Date posted

02 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

A2979-26-0006

Job locations

The Waterside Health Centre

Beaulieu Road

Hythe

Southampton

SO45 5WX


Job description

Job responsibilities

General Practice Assistants ("GPA"s), support the smooth running of clinics by performing more routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient

This is an exciting role within a Primary Care setting working as part of the Waterside PCN team, where you will be using your skills to support and complement our existing team of clinicians, providing and monitoring patient centred care, across the patient population.

Waterside PCN is an expanding, forwarding thinking primary care network based on the Waterside in Hampshire. With 46,000 registered patients across 5 sites we are a busy network, yet all our teams both clinical and admin are supportive, friendly and work closely together to ensure excellent service provision to our patients.

While this is a PCN wide role, you will primarily be supporting the Red and Green Practice.

Main duties of the job / Key Responsibilities:

Arranging appointments, referrals, tests and follow up appointments of patients

Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy

Supporting the GP with immunisations/wound care

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff

Extracting information from clinical letters that needs coding; adding this to patient notes. Supporting with QOF reviews.

Job description

Job responsibilities

General Practice Assistants ("GPA"s), support the smooth running of clinics by performing more routine administration and clinical tasks on behalf of the GP, freeing up their time to focus on the patient

This is an exciting role within a Primary Care setting working as part of the Waterside PCN team, where you will be using your skills to support and complement our existing team of clinicians, providing and monitoring patient centred care, across the patient population.

Waterside PCN is an expanding, forwarding thinking primary care network based on the Waterside in Hampshire. With 46,000 registered patients across 5 sites we are a busy network, yet all our teams both clinical and admin are supportive, friendly and work closely together to ensure excellent service provision to our patients.

While this is a PCN wide role, you will primarily be supporting the Red and Green Practice.

Main duties of the job / Key Responsibilities:

Arranging appointments, referrals, tests and follow up appointments of patients

Completing simple clinical observations /investigations as directed locally, such as dipstick urine, taking blood pressure, ECG, phlebotomy

Supporting the GP with immunisations/wound care

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Sorting clinical post and prioritising for the GP. Signposting some post to other members of staff

Extracting information from clinical letters that needs coding; adding this to patient notes. Supporting with QOF reviews.

Person Specification

Experience

Essential

  • Participate in regular check-ins to review your performance and discuss your priorities.
  • Track and record evidence of your experience against the national competency framework.
  • Inform the GPA Team Leader of any concerns regarding their role and request professional development as needed.
  • Be aware of their own professional boundaries and what to do when they are reached.
Person Specification

Experience

Essential

  • Participate in regular check-ins to review your performance and discuss your priorities.
  • Track and record evidence of your experience against the national competency framework.
  • Inform the GPA Team Leader of any concerns regarding their role and request professional development as needed.
  • Be aware of their own professional boundaries and what to do when they are reached.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Red & Green Practice

Address

The Waterside Health Centre

Beaulieu Road

Hythe

Southampton

SO45 5WX


Employer's website

https://www.redandgreenpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Red & Green Practice

Address

The Waterside Health Centre

Beaulieu Road

Hythe

Southampton

SO45 5WX


Employer's website

https://www.redandgreenpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Natalie McKenzie

natalie.mckenzie1@nhs.net

Details

Date posted

02 April 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

A2979-26-0006

Job locations

The Waterside Health Centre

Beaulieu Road

Hythe

Southampton

SO45 5WX


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