Job summary
To be responsible
for the efficient management and direction of the administration team, ensuring
all administrative duties are performed effectively and to the required
standard, meeting the objectives of the practice.
To support the
management team in promoting ED&I, SHEF, quality and continuous
improvement, confidentiality, collaborative working, service delivery, learning
and development, and to carry out other duties as directed by the management
team.
Main duties of the job
Overseeing administration and support operations of the practice
Line managing administrative staff, supporting development,
providing guidance, ensuring staff are up to date with mandatory training
Staff appraisals
Staff inductions
Identifying and delivering team training
Compiling staff rotas
Supporting the management team in the compilation of practice
reports and the practice development plan
Developing, implementing and embedding efficient office
processes and procedures to adhere to extant legislation
Coordinating the provision of temporary administrative and
reception staff, ensuring sufficient cover is provided for periods of leave and
other staff absences
Ordering of stock/consumables and managing all deliveries to the
practice, ensuring adherence to the cold chain policy as necessary
Acting as building fire marshal, ensuring evacuation lists are
current and that the visitors log is used appropriately
Ensuring general tidiness of branch sites and reporting of any
premises issues
Responsibility for purchasing items through the petty cash
system
Recording and receiving monies in accordance with the practice
protocol
Updating notice boards
About us
An exciting opportunity has arisen to join the Bolton Community Practice team. We are a busy GP surgery with four sites across Bolton delivering GP services to a population of over 15,000 patient's. We are an EMIS Web practice. Applicants must be flexible to cover annual leave and sickness when necessary.The successful candidate will be required to work Saturday mornings 09:00 - 13:00 on a rota basis at our Astley-Dale Branch, Waters Meeting Health Centre.
Benefits:
- Company pension
- Health & wellbeing programme
Job description
Job responsibilities
To be responsible for the efficient management
and direction of the administration team, ensuring all administrative duties
are performed effectively and to the required standard, meeting the objectives
of the practice.
To support the management team in promoting ED&I,
SHEF, quality and continuous improvement, confidentiality, collaborative
working, service delivery, learning and development, and to carry out other
duties as directed by the management team.
Job description
Job responsibilities
To be responsible for the efficient management
and direction of the administration team, ensuring all administrative duties
are performed effectively and to the required standard, meeting the objectives
of the practice.
To support the management team in promoting ED&I,
SHEF, quality and continuous improvement, confidentiality, collaborative
working, service delivery, learning and development, and to carry out other
duties as directed by the management team.
Person Specification
Qualifications
Essential
- GCSE English (C or above) and at least three others
Desirable
- Educated to A-level/equivalent or higher, with relevant experience
- AMSPAR qualification
- NVQ Level 2 in Health and Social Care
- Leadership and/or management qualification
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
Personal qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Initiative and judgement (knowing when to ask for help)
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- Experience of leading/managing a team
Desirable
- Experience of providing appraisal writing and staff development
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills (generic)
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS/SystmOne/Vision user skills
Person Specification
Qualifications
Essential
- GCSE English (C or above) and at least three others
Desirable
- Educated to A-level/equivalent or higher, with relevant experience
- AMSPAR qualification
- NVQ Level 2 in Health and Social Care
- Leadership and/or management qualification
Other requirements
Essential
- Flexibility to work outside of core office hours
- Disclosure Barring Service (DBS) check
- Maintain confidentiality at all times
Personal qualities
Essential
- Polite and confident
- Flexible and cooperative
- Motivated
- Initiative and judgement (knowing when to ask for help)
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
Experience
Essential
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting
- Experience of leading/managing a team
Desirable
- Experience of providing appraisal writing and staff development
Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills (generic)
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- EMIS/SystmOne/Vision user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
