Job summary
We have an innovative opportunity
in helping deliver the merger of two practices as this offers an opportunity to
shape the new practice and therefore the role.
Therefore we are looking for a manager
with proven experience of Primary Care to help support and shape the direction
and teams. You will be part of the management team and be required to be
visible in the practice to support the operations delivery with your drive to
succeed whilst delivering excellent care and service to our patients.
Main duties of the job
You must have the natural ability
to innovate and show initiative to be able to lead, motivate, and appraise the reception
and admin team members along with managing clinical rotas for the appointments
in Emis (our clinical system). You will support the day to day operations of
the practice. You would work both independently and in a team to achieve goals.
About us
The merged practice will have over
16000 patients spread across Chester le Street and Washington.
Our merged team consists of:
4 GP Partners, 9 Salaried GPs, 3 Practice
Nurses, 4 ANPs, 1 Nursing Associate, 4 Health Care Assistants, 1 GPA, 36 admin
members (split into admin and receptionists), 2 Pharmacists and our PCN
colleagues (Care Coordinators pharmacists, pharmacy technicians, dietician,
first contact physios, mental health practitioners, social prescribers).
We enjoy the work but it is busy
and can be demanding so there is plenty of support from the team.
We aim to deliver the best
possible service whilst maintaining the healthiest wellbeing balance as
possible.
Job description
Job responsibilities
We are looking for someone with excellent time keeping and organisational skills, with a proven ability to manage and complete complex administrative tasks up against competing workloads and sometimes working to short deadlines.
You must have excellent written & oral communication skills and strong interpersonal and team-working skills with a proven ability to make sound independent decisions based on knowledge and expertise. It is a busy and varied role, with a high level of responsibility so you will need to be dependable, motivated, adaptable & flexible.
Expereince of Primary Care is essential and use of EMIS is preferred.
Job description
Job responsibilities
We are looking for someone with excellent time keeping and organisational skills, with a proven ability to manage and complete complex administrative tasks up against competing workloads and sometimes working to short deadlines.
You must have excellent written & oral communication skills and strong interpersonal and team-working skills with a proven ability to make sound independent decisions based on knowledge and expertise. It is a busy and varied role, with a high level of responsibility so you will need to be dependable, motivated, adaptable & flexible.
Expereince of Primary Care is essential and use of EMIS is preferred.
Person Specification
Qualifications
Essential
- Recent experience in Primary Care.
- GCSE Mathematics C or above.
- GCSE English C or above.
- Practical experience of general business management.
- Practical experience of managing and motivating people.
- Excellent communication skills (oral and written).
- IT Skills.
- Time Management and the ability to work to deadlines.
- Negotiation and conflict management.
- Analytical skills.
- Problem solving skills.
- Interpersonal skills.
- Smart, polite and confident.
- Planning and organising.
- Performing under pressure.
- Adaptability.
- Using initiative.
- Team working.
- Self - motivated.
- Flexibility.
- Confidentiality .
- A detailed understanding of HR Management principles and techniques.
- A detailed understanding of General Business Management.
- A working knowledge of employment legislation.
- A working knowledge of health and safety legislation.
Desirable
- Recent working experience of EMIS.
- Experience of managing change.
- A thorough understanding of the GMS/PMS contract competency framework.
Person Specification
Qualifications
Essential
- Recent experience in Primary Care.
- GCSE Mathematics C or above.
- GCSE English C or above.
- Practical experience of general business management.
- Practical experience of managing and motivating people.
- Excellent communication skills (oral and written).
- IT Skills.
- Time Management and the ability to work to deadlines.
- Negotiation and conflict management.
- Analytical skills.
- Problem solving skills.
- Interpersonal skills.
- Smart, polite and confident.
- Planning and organising.
- Performing under pressure.
- Adaptability.
- Using initiative.
- Team working.
- Self - motivated.
- Flexibility.
- Confidentiality .
- A detailed understanding of HR Management principles and techniques.
- A detailed understanding of General Business Management.
- A working knowledge of employment legislation.
- A working knowledge of health and safety legislation.
Desirable
- Recent working experience of EMIS.
- Experience of managing change.
- A thorough understanding of the GMS/PMS contract competency framework.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
