Job summary
We are offering a fantastic opportunity for a Medical Receptionist wanting to join a well-organised and friendly practice. We are based in Chester le Street, County Durham which is easily accessible from Newcastle and Durham.
We are looking to recruit an experience medical receptionist with excellent customer service skills,literacy and communication skills.
Main duties of the job
Candidates should be committed and enthusiastic and should ideally have experience working within a GP surgery.
We are a supportive and proactive practice. We recognise the increased pressure within General Practice and offer a supportive environment.
We are a training practice for both medical students and GP Trainees and encourage development within the practice.
Our Practice has a Good rating by CQC and we are committed to investing and improving the medical care we provide for our patients.
About us
We welcome your application if you:-
Have experience of working within a receptionist or administrative role.
Are proficient in the use of computerised systems such as Microsoft word and excel.
Have excellent communication and customer service skills.
Have excellent telephone skills.
Have capacity to work calmly under pressure.
Are conscientious and hard working.
Have an enthusiastic and proactive approach to work.
Can work well independently and as part of a team.
Have good interpersonal skills.
If you wold like any further information, or if you would like to arrange an informal visit to the practice, then please call Kelly Sheldon on 0191 388 3236 or email kelly.sheldon@nhs.net
Job description
Job responsibilities
The purpose of the role is to:-
Offer general assistance to the practice team and project a positive and friendly image to patients and other visits, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist the smooth running of the surgery to support clinical staff and other members of the practice team.
To act as a focal point of communication between the GP's, receptionist, Managers, local pharmacies and other member's of the primary health care team.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Job description
Job responsibilities
The purpose of the role is to:-
Offer general assistance to the practice team and project a positive and friendly image to patients and other visits, either in person or via the telephone.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist the smooth running of the surgery to support clinical staff and other members of the practice team.
To act as a focal point of communication between the GP's, receptionist, Managers, local pharmacies and other member's of the primary health care team.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Person Specification
Experience
Essential
- Please see job description and person specification attached
Desirable
- Please see job description and person specification attached
Qualifications
Essential
- Please see job description and person specification attached
Desirable
- Please see job description and person specification attached
Person Specification
Experience
Essential
- Please see job description and person specification attached
Desirable
- Please see job description and person specification attached
Qualifications
Essential
- Please see job description and person specification attached
Desirable
- Please see job description and person specification attached
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
