Job summary
We are looking for an enthusiastic, professional, and reliable Clinical Assistant/ HCA to join our excellent Nursing Team and Practice. Experience working within a General Practice environment and phlebotomy skills are desirable and preferred, with salary negotiable dependent on experience. A friendly personality, competent clinical skills, and an ability to work autonomously within a busy team environment is essential.
Main duties of the job
To provide nursing support to the Practice Nurses and General Practitioners to ensure the efficient and effective provision of the full range of nursing services to the patients of the practice with appropriate training.
The post holder will work under the indirect supervision of the Lead Nurses and Practice management team to undertake tasks and duties they have been delegated whilst following clear policies and procedures.
The post will also include administrative duties.
About us
We are a well-established NHS GP surgery situated in Clerkenwell, London EC1 around the corner from the London City University and famous Exmouth Market referred as one of central Londons most charming spots by London TimeOut.
We are a friendly and committed team of doctors, nurses, pharmacists, paramedics, administrators, and other professionals who care for approx. 17000 patients. Our patient list size continues to grow, promoting a multidisciplinary approach, innovation, and high-quality healthcare.
We are an accredited training practice for GPs and medical students and foster a culture of professional and personal development by supporting clinical and non-clinical staff in their careers.
- 5 Partners and 12 Salaried GPs
- GMS practice with a growing list size of approximately 17000
- High QOF and LIS achievement
- Range of services provided
- Open Monday, Wednesday, and Friday 0800-1830 and Tuesday and Thursday 0800-2000
- Weekly clinical meeting
- Training practice (undergraduates/ postgraduates)
- A member of South PCN
- Last CQC inspection (Good) 2018
- Proficient administrative support
- Above average local and national GP survey results
- Family-friendly practice
- Regular team-building activities such as mini-golf, boat trip, and many more.
- Cycle to work scheme
- Located in a Grade 1 listed building designed by Berthold Lubetkin in 1938-39
- Excellent transport links and parking
Looking forward to hearing from you!
Job description
Job responsibilities
Clinical responsibilities
- Chronic Disease Reviews
Diabetes (Part 1, including foot checks), Hypertension & Care Planning
- Health Checks Blood
Pressure Checks, NHS Health Checks, Over 75 Health checks, High Risk CVD
Reviews, High Risk Diabetes Reviews and Non-Diabetic Hyperglycaemia Reviews
- Assisting the GP with Learning Disability Annual Reviews, Dementia Assessments
- Home Visit Assisting
- Ear Irrigation
- Immunisations: Flu, Covid, Pneumococcal, B12 and Shingles Vaccinations
- Minor Surgery
Assisting
- Observations: Blood
Pressure, Height, Weight, BMI, Temperature, Blood Glucose
- Urinalysis
- Smoking Cessation
- Weight Management
- Wound Care
- Supporting the Nursing
Team with any complex patients.
- Supporting the Duty
Doctor with treating & monitoring acutely unwell patients, including
competencies in anaphylaxis treatment, resuscitation techniques, nebulisation
therapy and chaperoning.
Clinical Administration
- Maintain accurate patient records on EMIS Web
and process incoming documents through EMIS Web and Docman.
- Ensure PSDs and National Protocols are read, signed, and
filed appropriately.
- Creating and sending relevant referrals and liaising with the
administration team to follow up on appointments or advice and guidance.
- Docman
filing, coding and actioning any relevant incoming documentation, including
diabetes retinal screening results, appointment DNAs, foot examination
results, home blood pressure readings, pharmacy and other healthcare provider
vaccination documentation, and any miscellaneous inbound documents.
- Recalls: support the Clinical Performance
team with recalls via multiple methods for immunisations, health screening,
chronic disease reviews and safety netting.
- Attending the weekly recall meeting to liaise
with the Nursing, Pharmacists on recalls, targets and performance.
- Assisting the performance & compliance team with any relevant reporting
and auditing.
- Assist the management team in setting up Flu clinics, preparing equipment and
information packs, and assisting with vaccination administration and patient
flow.
- Support
with the housebound vaccination programme where appropriate.
- Up-to-date
knowledge of National Health programmes and services.
General Duties
- Maintaining stock levels in
clinical rooms, including minor surgery stock and reception stock where
necessary. Management of the stock room and ensuring stock rotation. Removal
and disposal of out of date stock.
- Ordering clinical stock and
information, documenting quantities and order numbers for reference.
- Equipment: locating, labelling, cleaning and
replacing surgery equipment and ensuring equipment is readily available to the
practice including the removal and replacement of sharps bins.
- Arranging and
managing annual PAT and Calibration Testing.
- Managing the equipment available
for loan to patients, arranging and documenting collection and return,
labelling, managing patient information and recording documents.
- Managing and
maintaining the emergency medication cupboard and bags, ensuring all stock is
easily accessible, in date and readily available.
- Cold
Chain: ensure safe storage, rotation and disposal of vaccines and other fridge
stored medications. Twice daily recording of fridge temperatures and monthly
data log reporting. Ensure vaccines are transferred in accordance with the cold
chain policy. Reporting any cold chain breaches or fridge issues to the relevant
person/ team.
- Maintain continuous professional
development in keeping with the requirements of the practice.
- Support the
provision of health promotion and disease prevention.
- Attend the weekly clinical and recall meetings. Attend and minute any other
relevant meetings, such as nursing/ pharmacist team meetings andclinical
performance meetings.
- All
other responsibilities and tasks not listed here that relate to this post and
the smooth running of the practice and contribute to a role within the remit of a Clinical Assistant/ HCA.
Infection Prevention & Control
- Support patients and colleagues in adopting sound infection prevention
and control measures.
- Ensure
the safe management and disposal of clinical waste and PPE.
- Apply infection control measures within the practice according to local
and national guidelines.
- The collection and handling of laboratory specimens.
- Segregation and disposal of waste materials.
- Decontamination of instruments and clinical equipment.
- Reporting and treatment of sharps injuries.
- Dealing with blood and body fluid spillages.
- Participate in the internal infection control audit.
Flexibility
statement
The content
of this job description represents an outline of the post only and is, therefore,
not a precise catalogue of duties and responsibilities. This job description is intended to be
flexible and is subject to continuous review and amendment in the light of
changing circumstances following appropriate consultation.
Job description
Job responsibilities
Clinical responsibilities
- Chronic Disease Reviews
Diabetes (Part 1, including foot checks), Hypertension & Care Planning
- Health Checks Blood
Pressure Checks, NHS Health Checks, Over 75 Health checks, High Risk CVD
Reviews, High Risk Diabetes Reviews and Non-Diabetic Hyperglycaemia Reviews
- Assisting the GP with Learning Disability Annual Reviews, Dementia Assessments
- Home Visit Assisting
- Ear Irrigation
- Immunisations: Flu, Covid, Pneumococcal, B12 and Shingles Vaccinations
- Minor Surgery
Assisting
- Observations: Blood
Pressure, Height, Weight, BMI, Temperature, Blood Glucose
- Urinalysis
- Smoking Cessation
- Weight Management
- Wound Care
- Supporting the Nursing
Team with any complex patients.
- Supporting the Duty
Doctor with treating & monitoring acutely unwell patients, including
competencies in anaphylaxis treatment, resuscitation techniques, nebulisation
therapy and chaperoning.
Clinical Administration
- Maintain accurate patient records on EMIS Web
and process incoming documents through EMIS Web and Docman.
- Ensure PSDs and National Protocols are read, signed, and
filed appropriately.
- Creating and sending relevant referrals and liaising with the
administration team to follow up on appointments or advice and guidance.
- Docman
filing, coding and actioning any relevant incoming documentation, including
diabetes retinal screening results, appointment DNAs, foot examination
results, home blood pressure readings, pharmacy and other healthcare provider
vaccination documentation, and any miscellaneous inbound documents.
- Recalls: support the Clinical Performance
team with recalls via multiple methods for immunisations, health screening,
chronic disease reviews and safety netting.
- Attending the weekly recall meeting to liaise
with the Nursing, Pharmacists on recalls, targets and performance.
- Assisting the performance & compliance team with any relevant reporting
and auditing.
- Assist the management team in setting up Flu clinics, preparing equipment and
information packs, and assisting with vaccination administration and patient
flow.
- Support
with the housebound vaccination programme where appropriate.
- Up-to-date
knowledge of National Health programmes and services.
General Duties
- Maintaining stock levels in
clinical rooms, including minor surgery stock and reception stock where
necessary. Management of the stock room and ensuring stock rotation. Removal
and disposal of out of date stock.
- Ordering clinical stock and
information, documenting quantities and order numbers for reference.
- Equipment: locating, labelling, cleaning and
replacing surgery equipment and ensuring equipment is readily available to the
practice including the removal and replacement of sharps bins.
- Arranging and
managing annual PAT and Calibration Testing.
- Managing the equipment available
for loan to patients, arranging and documenting collection and return,
labelling, managing patient information and recording documents.
- Managing and
maintaining the emergency medication cupboard and bags, ensuring all stock is
easily accessible, in date and readily available.
- Cold
Chain: ensure safe storage, rotation and disposal of vaccines and other fridge
stored medications. Twice daily recording of fridge temperatures and monthly
data log reporting. Ensure vaccines are transferred in accordance with the cold
chain policy. Reporting any cold chain breaches or fridge issues to the relevant
person/ team.
- Maintain continuous professional
development in keeping with the requirements of the practice.
- Support the
provision of health promotion and disease prevention.
- Attend the weekly clinical and recall meetings. Attend and minute any other
relevant meetings, such as nursing/ pharmacist team meetings andclinical
performance meetings.
- All
other responsibilities and tasks not listed here that relate to this post and
the smooth running of the practice and contribute to a role within the remit of a Clinical Assistant/ HCA.
Infection Prevention & Control
- Support patients and colleagues in adopting sound infection prevention
and control measures.
- Ensure
the safe management and disposal of clinical waste and PPE.
- Apply infection control measures within the practice according to local
and national guidelines.
- The collection and handling of laboratory specimens.
- Segregation and disposal of waste materials.
- Decontamination of instruments and clinical equipment.
- Reporting and treatment of sharps injuries.
- Dealing with blood and body fluid spillages.
- Participate in the internal infection control audit.
Flexibility
statement
The content
of this job description represents an outline of the post only and is, therefore,
not a precise catalogue of duties and responsibilities. This job description is intended to be
flexible and is subject to continuous review and amendment in the light of
changing circumstances following appropriate consultation.
Person Specification
Experience
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grades A to C in English and Maths
- Computer literate
Desirable
- Qualified to NVQ level 2 in Health and Social Care
- Knowledge of EMIS or similar system
- Care Certificate
- Qualified in Phlebotomy
Person Specification
Experience
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grades A to C in English and Maths
- Computer literate
Desirable
- Qualified to NVQ level 2 in Health and Social Care
- Knowledge of EMIS or similar system
- Care Certificate
- Qualified in Phlebotomy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
