Job summary
We are looking
for an accomplished, motivated manager with exceptional interpersonal and
leadership skills to join our large and friendly team.
We are a
Teaching practice with 4 GP partners and a team of approximately 60 clinical
and non-clinical staff, committed
to delivering excellent care to our 18,000
patients. The
Practice Manager will work closely with the Business Manager, who deals with
all the finance aspects of the practice, with support from a Management Assistant and
Patient Services & Premises Manager.
This role is full-time or part-time (over 3-5 days).
*THE CLOSING DATE FOR THIS ROLE IS SUBJECT TO CHANGE AND WILL CLOSE EARLY IF SUFFICIENT APPLICATIONS ARE RECEIVED*
Main duties of the job
This
role is responsible for managing the operational aspects of the practice, providing
supportive leadership to the team, overseeing the smooth day-to-day running, HR
functions, premises/facilities management, supporting the complaints process
and ensuring regulatory compliance and experience in these areas is required.
The successful candidate will be
approachable; team focussed and will promote a positive work culture and foster
excellent team-working. They will be proactive, with the ability to prioritise
their workload and find solutions.
About us
We are the largest of the five
practices in our Primary Care Network (North Camden PCN) and have excellent working
relationships with the PCN and locality and the new manager will be expected to
build relationships and work collaboratively with them.
Our CQC rating is
Good (2021).
Job description
Job responsibilities
To
manage the daily operation of the Practice ensuring that it provides patients
with the highest possible standard of clinical care and that all staff are
supported in delivering exceptional service.
To
support the partners in the strategic development of the practice to ensure the
Practice continues to deliver a quality service.
Oversee all HR
functions, including recruitment, training, performance management, and staff
well-being.
Keep up to date
with developments and changes within primary care.
Lead and
coordinate projects within the practice.
Overall
management of all services in conjunction with the Business manager
Liaise with the Business
Manager on matters pertaining to Practice finances
Manage the relationship
with Practices landlord and with the Roy Shaw building
Along with the
Business Manager support the practice to meet targets such as Quality and
Outcomes Framework (QOF) and commissioned services.
See full job description attached.
Job description
Job responsibilities
To
manage the daily operation of the Practice ensuring that it provides patients
with the highest possible standard of clinical care and that all staff are
supported in delivering exceptional service.
To
support the partners in the strategic development of the practice to ensure the
Practice continues to deliver a quality service.
Oversee all HR
functions, including recruitment, training, performance management, and staff
well-being.
Keep up to date
with developments and changes within primary care.
Lead and
coordinate projects within the practice.
Overall
management of all services in conjunction with the Business manager
Liaise with the Business
Manager on matters pertaining to Practice finances
Manage the relationship
with Practices landlord and with the Roy Shaw building
Along with the
Business Manager support the practice to meet targets such as Quality and
Outcomes Framework (QOF) and commissioned services.
See full job description attached.
Person Specification
Qualifications
Essential
- Literacy and numeracy skills sufficient to manage a small to medium sized business
Desirable
- Educated to degree level in healthcare or business
- Leadership and/or management qualification
Experience
Essential
- Experience of managing multidisciplinary teams
- Experience of HR processes, workforce planning and development
- Experience of performance management including appraisals, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
Desirable
- Experience of working in a practice management role
- NHS/primary care general practice experience
- Experience of working in a healthcare setting
- Relevant health and safety experience
Person Specification
Qualifications
Essential
- Literacy and numeracy skills sufficient to manage a small to medium sized business
Desirable
- Educated to degree level in healthcare or business
- Leadership and/or management qualification
Experience
Essential
- Experience of managing multidisciplinary teams
- Experience of HR processes, workforce planning and development
- Experience of performance management including appraisals, staff development and disciplinary procedures
- Experience of successfully developing and implementing projects
Desirable
- Experience of working in a practice management role
- NHS/primary care general practice experience
- Experience of working in a healthcare setting
- Relevant health and safety experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
