Hampstead Group Practice

Data Management Team Administrator

The closing date is 12 July 2025

Job summary

Youll be joining a well-established, supportive, and multidisciplinary team made up of 16 experienced and approachable GPs, highly skilled nurses, HCAs, pharmacists, care coordinators, and an efficient administrative support team. We also host specialist clinics including respiratory, diabetes, and culturally-sensitive Bangladeshi health services with interpreter support.

We value collaboration, mutual respect, and continuous improvement. Our team culture is friendly, inclusive, and collaborativewith regular team meetings, open communication, and a shared commitment to learning and innovation.The succesfull candidate will have to provide high-quality administrative support to the Practice, with a particular focus on processing clinical and administrative dataincluding Workflow and email communicationsin an accurate, timely, and confidential manner, in accordance with Practice policies and protocols.

Main duties of the job

Accurately process all patient data received by the Practice, ensuring tasks are completed to agreed quality standards and within specified timeframes. Maintain a strong working knowledge of all Practice data systems and remain current with updates and procedural changes. Follow the Practices Workflow protocols rigorously, ensuring consistency and compliance. Ensure data is handled in line with confidentiality requirements and the Practices data protection policies. Monitor and uphold data quality standards; proactively recommend improvements to data management processes. Investigate and resolve internal queries related to patient records in a prompt and professional manner. Support colleagues during times of peak demand or staff absence, contributing to a collaborative team environment. Manage queries related to medical coding and ensure correct data entry in clinical records. To provide efficient and effective administrative support to the partners and medical staff when required e.g. photocopying, postal dutie. Assist in inputting, extracting, and analysing data to support reporting, audits, and quality improvement initiatives. Contribute to data collection for clinical and operational audits. To have excellent IT skills, to include Microsoft Office, Outlook and Excel. To plan / organise work using own initiative, whilst being able to work as a valuable member of a team, Support the management of digital channels including the Practice website and social media platforms

About us

At Hampstead Group Practice, located in the heart of NW3, we pride ourselves on being a warm, inclusive, and forward-thinking general practice that puts patient care and staff wellbeing at the forefront of everything we do. With a current list size of over 17,800 and growing, we are a dynamic, progressive practice committed to high-quality, patient-centred care.

Date posted

02 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2931-25-0004

Job locations

The Hampstead Group Practice

75 Fleet Road

London

NW3 2QU

Job description

Job responsibilities

Job Purpose

To provide high-quality administrative support to the Practice, with a particular focus on processing clinical and administrative dataincluding Workflow and email communicationsin an accurate, timely, and confidential manner, in accordance with Practice policies and protocols.

Key Responsibilities

Accurately process all patient data received by the Practice, ensuring tasks are completed to agreed quality standards and within specified timeframes.

Maintain a strong working knowledge of all Practice data systems and remain current with updates and procedural changes.

Follow the Practices Workflow protocols rigorously, ensuring consistency and compliance.

Ensure data is handled in line with confidentiality requirements and the Practices data protection policies.

Monitor and uphold data quality standards; proactively recommend improvements to data management processes.

Investigate and resolve internal queries related to patient records in a prompt and professional manner.

Support colleagues during times of peak demand or staff absence, contributing to a collaborative team environment.

Manage queries related to medical coding and ensure correct data entry in clinical records.

To provide efficient and effective administrative support to the partners and medical staff when required e.g. photocopying, postal dutiesd

Assist in inputting, extracting, and analysing data to support reporting, audits, and quality improvement initiatives.

Contribute to data collection for clinical and operational audits.

To have excellent IT skills, to include Microsoft Office, Outlook and Excel

To undertake general office duties to support the role

To ensure all electronic records are updated and complete within the agreed time-scales

To plan / organise work using own initiative, whilst being able to work as a valuable member of a team

Support the management of digital channels including the Practice website and social media platforms.

Essential Attribute

Highly responsible, reliable, and organised

Strong attention to detail with a commitment to accuracy

Excellent communication and interpersonal skills

Proven ability to work both independently and as part of a team

Adaptable and willing to learn new systems and processes

Proficient in the use of IT systems, particularly those related to healthcare or data management

Discreet and professional, with a mature approach to handling sensitive information

Other Information

This job description is not exhaustive. Responsibilities may be reviewed and updated periodically in consultation with the post holder to reflect changing Practice needs.