Job summary
Are you passionate about delivering excellent patient care and looking to grow your career in pharmacy? We are looking for an experienced dispenser with a pharmacy technician qualification to join our friendly and forward-thinking team at Prince of Wales Surgery as a Dispenser, at our Portesham branch, where you will play a key role in ensuring the safe and efficient supply of medicines to our patients.
This is more than just a dispensing role, its a genuine development opportunity. You will be supported to build your skills, increase your knowledge and take on leadership responsibilities. We will support your development, provide mentorship, and encourage you to contribute ideas that improve how we work.
If you are organised, detail-oriented, and passionate about making a positive difference in peoples health, we would love to welcome you to our team.
Main duties of the job
As a Dispenser at Prince of Wales Surgery, you will be part of a busy, patient-focused dispensary team. Your day will involve preparing and issuing prescriptions, managing stock levels, and ensuring medicines are dispensed safely and efficiently. You will interact regularly with patients, offering friendly advice and support, and work closely with GPs, nurses, and pharmacists to maintain a smooth, high-quality service.
In addition to core dispensing duties, you will have opportunities to develop your leadership skills, support colleagues, and contribute to continuous improvements within the dispensary.
About us
At Prince of Wales Surgery, we pride ourselves on being a friendly, patient-focused GP practice serving the communities of Dorchester, Portesham, and the surrounding areas. As a GP training practice, we are passionate about learning, collaboration, and supporting every member of our team to reach their full potential.
Our dispensary, clinical, and administrative teams work closely together in a supportive, inclusive environment where everyones contribution is valued. We encourage open communication, teamwork, and continuous improvement ensuring our patients always receive safe, high-quality care.
We believe in a healthy work life balance and offer a welcoming, professional atmosphere where development is encouraged and achievements are celebrated. Team members benefit from ongoing training, opportunities for progression, and the satisfaction of making a real difference in our local community.
Job description
Job responsibilities
Job Summary
As a Dispenser at Prince of Wales Surgery, you will play a key role in the safe, efficient, and patient-centred running of the dispensary. You will be responsible for the preparation, dispensing, and supply of prescriptions, stock management, and maintaining accurate patient and financial records.
This is a development role: in addition to core dispensing duties, you will receive structured support to develop leadership skills, mentor junior colleagues, and contribute to continuous improvement within the dispensary.
The successful candidate will hold a Pharmacy Technician qualification.
The role requires excellent attention to detail, organisational ability, strong communication skills, and a willingness to embrace professional development.
Division of Responsibilities
1. Dispensing, stock management, patient services 80%
2. Leadership development, process improvement, team support 20%
Main Duties
Dispensing and Patient Services
- Accurately dispense acute and repeat prescriptions in line with practice protocols and legal requirements.
- Issue prescriptions and collect patient charges or verify exemptions.
- Provide advice and support to patients on prescription queries, referring to GPs or pharmacists as required.
- Handle controlled drugs in line with legislation and practice policy.
- Ensure safe disposal of pharmaceutical waste.
- Maintain accurate records of dispensing transactions.
Stock Management
- Manage stock levels, including ordering, rotation, checking deliveries, and removing expired items.
- Ensure drugs are received, stored, and refrigerated correctly with accurate temperature monitoring.
- Liaise with suppliers and support invoice reconciliation.
Leadership Development
- Take on delegated leadership responsibilities, such as mentoring junior staff, supporting training, and assisting with rota cover.
- Contribute to updating Standard Operating Procedures (SOPs).
- Attend training and leadership development sessions as agreed with your line manager.
- Participate in quality improvement initiatives within the dispensary.
Professional Development
- Undertake mandatory training and CPD.
- Participate in annual appraisal and performance reviews.
Other Responsibilities
- Uphold patient confidentiality at all times.
- Promote health & safety, infection control, equality and diversity in line with practice policies.
- Communicate effectively with colleagues, patients, and other healthcare professionals.
Job description
Job responsibilities
Job Summary
As a Dispenser at Prince of Wales Surgery, you will play a key role in the safe, efficient, and patient-centred running of the dispensary. You will be responsible for the preparation, dispensing, and supply of prescriptions, stock management, and maintaining accurate patient and financial records.
This is a development role: in addition to core dispensing duties, you will receive structured support to develop leadership skills, mentor junior colleagues, and contribute to continuous improvement within the dispensary.
The successful candidate will hold a Pharmacy Technician qualification.
The role requires excellent attention to detail, organisational ability, strong communication skills, and a willingness to embrace professional development.
Division of Responsibilities
1. Dispensing, stock management, patient services 80%
2. Leadership development, process improvement, team support 20%
Main Duties
Dispensing and Patient Services
- Accurately dispense acute and repeat prescriptions in line with practice protocols and legal requirements.
- Issue prescriptions and collect patient charges or verify exemptions.
- Provide advice and support to patients on prescription queries, referring to GPs or pharmacists as required.
- Handle controlled drugs in line with legislation and practice policy.
- Ensure safe disposal of pharmaceutical waste.
- Maintain accurate records of dispensing transactions.
Stock Management
- Manage stock levels, including ordering, rotation, checking deliveries, and removing expired items.
- Ensure drugs are received, stored, and refrigerated correctly with accurate temperature monitoring.
- Liaise with suppliers and support invoice reconciliation.
Leadership Development
- Take on delegated leadership responsibilities, such as mentoring junior staff, supporting training, and assisting with rota cover.
- Contribute to updating Standard Operating Procedures (SOPs).
- Attend training and leadership development sessions as agreed with your line manager.
- Participate in quality improvement initiatives within the dispensary.
Professional Development
- Undertake mandatory training and CPD.
- Participate in annual appraisal and performance reviews.
Other Responsibilities
- Uphold patient confidentiality at all times.
- Promote health & safety, infection control, equality and diversity in line with practice policies.
- Communicate effectively with colleagues, patients, and other healthcare professionals.
Person Specification
Personal Qualities
Essential
- Reliable, professional and adaptable
- Commitment to professional development
- Team player with ability to work independently
- Attention to detail and accuracy
Desirable
- Forward thinking, innovative
- Demonstrated leadership potential
- Motivated to develop into leadership role
Qualifications
Essential
- NVQ Level 2 in Pharmacy Services (or equivalent)
- GCSE Maths and English (Grade C or 4 or above)
- Pharmacy Technician qualification (NVQ Level 3)
Desirable
- Evidence of leadership training
Knowledge and Skills
Essential
- Accurate dispensing and record-keeping skills
- Strong communication and interpersonal skills
- Ability to work effectively under pressure
- Understanding of confidentiality and data protection
Desirable
- Knowledge of SystmOne
- Understanding of NHS prescription systems and drug tariff
- IT skills MS Office, email
- Stock Management and Ordering experience
Experience
Essential
- Experience of working in a dispensary or pharmacy
- Experience of dealing with the public in a healthcare setting
Desirable
- Experience of GP Practice dispensary
- Experience of staff supervision or training
Person Specification
Personal Qualities
Essential
- Reliable, professional and adaptable
- Commitment to professional development
- Team player with ability to work independently
- Attention to detail and accuracy
Desirable
- Forward thinking, innovative
- Demonstrated leadership potential
- Motivated to develop into leadership role
Qualifications
Essential
- NVQ Level 2 in Pharmacy Services (or equivalent)
- GCSE Maths and English (Grade C or 4 or above)
- Pharmacy Technician qualification (NVQ Level 3)
Desirable
- Evidence of leadership training
Knowledge and Skills
Essential
- Accurate dispensing and record-keeping skills
- Strong communication and interpersonal skills
- Ability to work effectively under pressure
- Understanding of confidentiality and data protection
Desirable
- Knowledge of SystmOne
- Understanding of NHS prescription systems and drug tariff
- IT skills MS Office, email
- Stock Management and Ordering experience
Experience
Essential
- Experience of working in a dispensary or pharmacy
- Experience of dealing with the public in a healthcare setting
Desirable
- Experience of GP Practice dispensary
- Experience of staff supervision or training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).