Job responsibilities
Key Responsibilities
Responsibilities to patient care
Following Practice policies, protocols and guidelines undertake tasks and duties for which you have received appropriate training.
Ensure pathological samples for investigation are collected and dispatched to the Lab efficiently and appropriately.
Undertaking clinical measurements and tasks ensuring these are recorded accurately and appropriately in the clinical records. With appropriate training and competency these will include:
Phlebotomy
Urine testing
ECGs
BP/ Pulse, Rhythm/ Height, Weight, BMI
ABPM/Cardiac event monitoring
Peak Flow Measurements
NHS Health Checks
Flu/ Pneumonia and other adult vaccinations
B12 injections
Clip/suture removal
Basic wound care using approved dressings from the wound formulary
To act as a chaperone for other clinicians
Have a basic understanding of long term conditions including diagnostic interventions treatments and the principles of care and self-management
To provide education and health promotion to patients as appropriate
To collect lifestyle data from patients, including smoking status, alcohol consumption and exercise
To refer the patient to another clinician when appropriate
To report any observed changes in the patients condition or behaviour, or any other cause
- Assisting the clinical staff where appropriate including minor surgery
Support the Practice Nurses to plan and manage care for individual patients
Support and monitor patients during nebulisation therapy
To maintain accurate and contemporaneous records to relevant professional standards/guidelines
Manage emergency situations within scope of practice and to level of competency
To develop new skills and expand the healthcare assistant service, as appropriate to the level of the post
Administrative responsibilities
Maintaining stock control of clinical supplies.
Re-stocking of clinical areas with clinical supplies
Supporting the delivery of standards and targets, including contacting patients (by text, email, telephone or letter) to provide information and invite them to attend for appointments as appropriate, e.g. annual influenza vaccinations, childhood immunisations, cervical screening, QoF, KPIs, DES, LCS
Plan, develop and implement health promotion activities
Organise the provision of patient information leaflets, as requested
Communications and relationships
Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
Communicate effectively with other members of the Primary Health Care Team (e.g. GPs, Practice Nurses, District Nurses)
Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
Provide and receive sensitive information
To understand and follow the requirements of confidentiality (including GDPR and the Freedom of Information Act and to refer on any queries, as appropriate
Participation in practice meetings, including PHCT meetings, as appropriate
Team working
Understand own role and scope in the organisation.
Work as an effective and responsible team member, supporting others.
Ensure clear understanding and utilisation of referral mechanisms within the practice.
Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice.
Participate in team activities that create opportunities to improve patient care.
Organisation/Quality
To follow Groves Health policies, including Health and Safety, Security, Confidentiality and Information Governance.
To practice in accordance with agreed standards of care.
To ensure that own actions are consistent with clinical governance systems and bring to the attention of more senior staff any specific risk situations.
To manage own time effectively.
To support and work towards the achievement of national standards (e.g. Quality and Outcomes Framework), local PCN & ICB standards and Groves Health standards.
Review, enter and process data using accurate coding to ensure easy and accurate information retrieval for monitoring, financial and audit processes.
To support the aims and objectives of Groves Health and contribute to the ongoing development of the service as required.
To keep up to date with mandatory and other training required to fulfil the role
Equality and diversity
To act in ways that recognise the importance of peoples rights, interpreting them in a way that is consistent with procedures
To respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must be treated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.
To follow the Practice chaperoning policy
Be aware of statutory procedures, local guidance and referral criteria regarding protection of children and vulnerable adults. To follow the guidance and policies and act in an appropriate manner.
Health, safety and security
Use of proper infection control procedures.
Use the personal security systems within the workplace according to Groves Health guidelines.
Follow Health & Safety Policies and guidelines, including fire procedures and those pertaining to clinical areas of risk. Use safe working procedures and report incidents using Groves Health incident reporting system.
Ensure the safe storage, rotation and disposal of vaccines and drugs within area of responsibility.
- To undergo regular appraisal, supervision and training as necessary to update skills and knowledge
To take responsibility for maintaining a record of own personal development.
Participation and assistance in the training of healthcare professionals, including Practice Nurse, Medical & Nursing students, Medical registrars & F2s
To participate in the induction of new staff, students and other attached professionals
Other
To maintain a tidy and organised work area.
Any other duty appropriate to the role.
This job description is subject to periodic review and amendment in consultation with the post-holder in the light of changing circumstances