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Dr Craven and Dr Czepulkowski’s Surgery

Receptionist/Administrator

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and reliable full time receptionist/adminstrator to join our friendly team.

This role is both challenging and rewarding. Applicants must have excellent communication and organisational skills, and be able to work under pressure in a patient facing environment.

Candidates must be flexible as additional hours may be required to cover annual leave for other members of the team.

CV's will not be accepted

We may close this advert early if we receive enough suitable applicants.

Please only apply if you are able to work between the hours of 8.00am and 6.30pm.

Main duties of the job

The role will require an ability to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

We currently use a clinical system called Vision but this will shortly be changing to SystmOne. Knowledge of this system is not essential as full training will be given.

About us

We are a small but extremely busy practice in the heart of Royston.

We have a clinical team of 3 GP partners, 2 nurses and a phlebotomist. You will also be fully supported by 8 members of the admin/reception team.

Details

Date posted

28 February 2024

Pay scheme

Other

Salary

£11.26 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2859-24-0000

Job locations

48 High Street

Royston

Barnsley

South Yorkshire

S71 4RF


Job description

Job responsibilities

JOB DESCRIPTION

POST Full time Receptionist/Administrator

Pay £11.26 ph

LOCATION Dr Craven and Czepulkowski, 48 High Street, Royston, S71 4RF

ACCOUNTABLE TO Doctors and Practice Manager

JOB SUMMARY To assist in the efficient running of the reception area in a busy, two partner practice in Royston.

PRINCIPAL RESPONSIBILITIES

1 To receive and direct patients and other professionals in a courteous and efficient manner.

2 To operate the telephone system

3 To make appointments on the computerized system.

4 To deal with enquiries from patients and other professionals.

5 To process computerized repeat prescriptions in the prescribed manner.

6 To record messages and requests for home visits on the computer in the prescribed manner.

7 To open and process mail

8 To file correspondence and medical records and to extract same as appropriate.

9 To generate and issue standard computerized letters.

10 To input and extract data from the computerized medical system

11 Photocopying documents

12 To process patient hospital referrals on an online booking system

13 To cover for absent colleagues

14 Liaise with patients, hospitals and chemists as requested by the Gps

15 Supporting and assisting the Doctors during surgery times as required

16 Liaising with secondary care providers and arranging transport as necessary.

17 liaise with attached staff, including health visitors, district nurses, midwives, counsellors etc

18 Any other task required by the Gp or practice manager.

19 Be able to send and receive emails.

Duties could possibly be amended due to the changing needs of the Practice and NHS healthcare.

Job description

Job responsibilities

JOB DESCRIPTION

POST Full time Receptionist/Administrator

Pay £11.26 ph

LOCATION Dr Craven and Czepulkowski, 48 High Street, Royston, S71 4RF

ACCOUNTABLE TO Doctors and Practice Manager

JOB SUMMARY To assist in the efficient running of the reception area in a busy, two partner practice in Royston.

PRINCIPAL RESPONSIBILITIES

1 To receive and direct patients and other professionals in a courteous and efficient manner.

2 To operate the telephone system

3 To make appointments on the computerized system.

4 To deal with enquiries from patients and other professionals.

5 To process computerized repeat prescriptions in the prescribed manner.

6 To record messages and requests for home visits on the computer in the prescribed manner.

7 To open and process mail

8 To file correspondence and medical records and to extract same as appropriate.

9 To generate and issue standard computerized letters.

10 To input and extract data from the computerized medical system

11 Photocopying documents

12 To process patient hospital referrals on an online booking system

13 To cover for absent colleagues

14 Liaise with patients, hospitals and chemists as requested by the Gps

15 Supporting and assisting the Doctors during surgery times as required

16 Liaising with secondary care providers and arranging transport as necessary.

17 liaise with attached staff, including health visitors, district nurses, midwives, counsellors etc

18 Any other task required by the Gp or practice manager.

19 Be able to send and receive emails.

Duties could possibly be amended due to the changing needs of the Practice and NHS healthcare.

Person Specification

Knowledge and skills

Essential

  • Keyboard Skills
  • Experience of using Microsoft Excel
  • Experience of Microsoft Word
  • Experience of using Microsoft Outlook for email
  • Previous clerical experience
  • Good Communicator
  • Excellent communication skills
  • Excellent listening skills
  • Reliable/Good attendance record
  • Ability to work on own initiative and as part of a team
  • Ability to work with attention to detail and accuracy
  • Understanding of patient confidentiality and GDPR
  • Prepared to work flexible hours in accordance with the practice needs
  • Ability to work under pressure
  • Smart appearance

Qualifications

Essential

  • 4 GCSEs at grade C or above including English or 3 years experience in an office environment

Desirable

  • Previous experience of working with the public in a healthcare environment.
  • Scanning and document imaging, training will be given
  • Ability to audio type
Person Specification

Knowledge and skills

Essential

  • Keyboard Skills
  • Experience of using Microsoft Excel
  • Experience of Microsoft Word
  • Experience of using Microsoft Outlook for email
  • Previous clerical experience
  • Good Communicator
  • Excellent communication skills
  • Excellent listening skills
  • Reliable/Good attendance record
  • Ability to work on own initiative and as part of a team
  • Ability to work with attention to detail and accuracy
  • Understanding of patient confidentiality and GDPR
  • Prepared to work flexible hours in accordance with the practice needs
  • Ability to work under pressure
  • Smart appearance

Qualifications

Essential

  • 4 GCSEs at grade C or above including English or 3 years experience in an office environment

Desirable

  • Previous experience of working with the public in a healthcare environment.
  • Scanning and document imaging, training will be given
  • Ability to audio type

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Craven and Dr Czepulkowski’s Surgery

Address

48 High Street

Royston

Barnsley

South Yorkshire

S71 4RF


Employer's website

https://www.drcravenanddrczepulkowski.co.uk/ (Opens in a new tab)

Employer details

Employer name

Dr Craven and Dr Czepulkowski’s Surgery

Address

48 High Street

Royston

Barnsley

South Yorkshire

S71 4RF


Employer's website

https://www.drcravenanddrczepulkowski.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lisa Evans

syicb-barnsley.drcravens@nhs.net

01226722314

Details

Date posted

28 February 2024

Pay scheme

Other

Salary

£11.26 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2859-24-0000

Job locations

48 High Street

Royston

Barnsley

South Yorkshire

S71 4RF


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