Job summary
Healthcare Assistant experience is essential (Care Certificate / Health & Social Care NVQ Level 3) with a willingness to train for a Phlebotomy role (if not already) in order to share tasks. Its a fantastic role at the heart of our healthcare provision and can expand as your ambition dictates. Patients love a good HCA and so do we!
Good computer skills are important and knowledge of EMIS Web, Docman and ICE would be an added advantage but not essential.
NHS Pension available.
Please
be aware that it is a legal requirement for all our staff to be fully
vaccinated against COVID-19 by 1 April 2022. If successful in your application,
you will be required to provide evidence of vaccination or appropriate medical
exemption.
Main duties of the job
About us
Join our great NHS General Practice team in our delightful new state-of-the-art surgery in Kingsbury. We are seeking a cheerful, enthusiastic and flexible individual to join our team providing NHS care for 16,000 patients.
Please visit our website for further information
Job description
Job responsibilities
Duties and Responsibilities
- Undertake, record and follow guidelines for clinical
tasks (for which you will have received appropriate training) such as New
Patient health checks, assist in the monitoring of Long Term Conditions
and perform other routine reviews of patients.
- Carrying out specific administrative tasks
according to protocols such as managing recalls of patients in certain
groups, giving them appropriate appointments and ensuring everyone in that
group has been seen and reviewed within a defined period.
See attachments for full job desripction
Job description
Job responsibilities
Duties and Responsibilities
- Undertake, record and follow guidelines for clinical
tasks (for which you will have received appropriate training) such as New
Patient health checks, assist in the monitoring of Long Term Conditions
and perform other routine reviews of patients.
- Carrying out specific administrative tasks
according to protocols such as managing recalls of patients in certain
groups, giving them appropriate appointments and ensuring everyone in that
group has been seen and reviewed within a defined period.
See attachments for full job desripction
Person Specification
Qualifications
Essential
- Experience of working in a primary care setting.
- Experience of working unsupervised.
- Experience in phlebotomy.
- Literacy/Numeracy at Level 2 or above
- Fully trained in phlebotomy (or willingness to undertake training as necessary)
- Fully trained in urinanalysis, BP monitoring, new patient checks, ECG recording (or willingness to undertake training where necessary)
- Fully trained in flu injections (or willingness to undertake training as necessary
- Evidence of CPD
- Communication skills, both written and verbal
- Ability to communicate clearly compassionately with patients and families
- IT skills EMIS Web, Docman, ICE
- Uses initiative
- Able to prioritise
- Gets on well with people at all levels
- Confidence
- Flexibility
- Enthusiasm
- Reliability
- Team Player
- Willingness to undergo education and training for both practice and service needs
- Willingness to work towards professional and performance objectives (appraisal)
- Manual dexterity and manipulation skills
- Ability to handle simple medical equipment e.g. ECG machine
- Ability to assist others with the delivery of care e.g. assisting in minor surgery
- Fitness to do the job within manual-handling policy
- Concentration required daily e.g. Ability to deal with occasional exposure to distressing circumstances or emotional events
- Ability to cope with occasional aggressive behaviour
- Ability to work with competing priorities
- Ability to deal tactfully and empathetically with distressed or anxious patients or carers
- Personal physical contact with patients
- Ability to work with high patient turnover and a pressurised environment on a daily basis
- Must either be hepatitis immune or be willing to undergo immunisation course
Desirable
- Experience in HCA role within a primary care setting
- NVQ Level 2/3 in related subject
- Understands issues regarding accountability and delegation
- EMIS Web
Person Specification
Qualifications
Essential
- Experience of working in a primary care setting.
- Experience of working unsupervised.
- Experience in phlebotomy.
- Literacy/Numeracy at Level 2 or above
- Fully trained in phlebotomy (or willingness to undertake training as necessary)
- Fully trained in urinanalysis, BP monitoring, new patient checks, ECG recording (or willingness to undertake training where necessary)
- Fully trained in flu injections (or willingness to undertake training as necessary
- Evidence of CPD
- Communication skills, both written and verbal
- Ability to communicate clearly compassionately with patients and families
- IT skills EMIS Web, Docman, ICE
- Uses initiative
- Able to prioritise
- Gets on well with people at all levels
- Confidence
- Flexibility
- Enthusiasm
- Reliability
- Team Player
- Willingness to undergo education and training for both practice and service needs
- Willingness to work towards professional and performance objectives (appraisal)
- Manual dexterity and manipulation skills
- Ability to handle simple medical equipment e.g. ECG machine
- Ability to assist others with the delivery of care e.g. assisting in minor surgery
- Fitness to do the job within manual-handling policy
- Concentration required daily e.g. Ability to deal with occasional exposure to distressing circumstances or emotional events
- Ability to cope with occasional aggressive behaviour
- Ability to work with competing priorities
- Ability to deal tactfully and empathetically with distressed or anxious patients or carers
- Personal physical contact with patients
- Ability to work with high patient turnover and a pressurised environment on a daily basis
- Must either be hepatitis immune or be willing to undergo immunisation course
Desirable
- Experience in HCA role within a primary care setting
- NVQ Level 2/3 in related subject
- Understands issues regarding accountability and delegation
- EMIS Web
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
