Job summary
Rosegrove Surgery is a friendly practice serving approximately 5000 patients. An excellent opportunity has arisen for an enthusiastic, well organised and resourceful Practice Manager to continue to achieve high standards in delivering Primary Care to our patients.
We are looking for an enthusiastic and highly motivated individual to manage/lead the practice. We would look to them to balance business achievement and excellence in patient care by:
Possessing excellent leadership, communication, and interpersonal skills.
Effectively managing and being responsible for the performance of a large team.
Ensuring compliance with statutory legal, CQC and safeguarding frameworks.
Working collaboratively with our PCN colleagues, stakeholders, and local commissioners to develop initiatives and build strong working relationships.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
Main duties of the job
To manage and coordinate all aspects of the practice including motivating and managing staff, optimising efficiency and ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Working with the Partners and practice team, pursue innovative ideas and ways of working, building on the successful and high-quality services we deliver. Ensure compliance with all GMS contract and CQC regulations
About us
Rosegrove Surgery is CQC good rated practice that offers a high quality range of primary care services for a diverse population, with a focus on inclusion and equality.
We have a growing list size of 5000 patients and our clinical team consists of 3 whole time equivalent GPs, 2 GPST2/3, 1 x Practice Nurses, 2 x Health Care Assistant. We are a long established training practice.
Job description
Job responsibilities
- Overseeing the day-to-day operations of the organisation, ensuring staff achieve their responsibilities
- Managing HR, the recruitment; retention and training of staff;
- Managing the financial elements of the organisation (payroll Accounts and pensions; in conjunction with the partners.
- Developing, implementing, and embedding efficient business resilience plans
- Managing contracts for services.
- Coordinating; reviewing and updating all organisation policies and procedures
- Leading change and continuous improvement initiatives
- Ensuring the team reach QOF targets
- Adopting a strategic approach to management of all patient services
- Developing, implementing, and embedding an effective communication strategy (internal and external)
- Ensuring the organisation maintains compliance with its NHS contractual obligations.
- Actively encouraging and promoting the use of patient online services
- Maintaining the organisation and NHS choices websites
- Liaising at external meetings
- Marketing the practice appropriately
- Supporting the management of the Patient Participation Group
- Effectively managing/supporting the management of all complaints in line with current legislation and guidance
- The management of the premises, including health and safety aspects such as risk assessments and mandatory training
- Managing the organisation IT system, delegating staff to act as administrators.
- Ensuring compliance with IT security and IG
- Appropriate coordination of organisation diary, for scheduled meetings.
Job description
Job responsibilities
- Overseeing the day-to-day operations of the organisation, ensuring staff achieve their responsibilities
- Managing HR, the recruitment; retention and training of staff;
- Managing the financial elements of the organisation (payroll Accounts and pensions; in conjunction with the partners.
- Developing, implementing, and embedding efficient business resilience plans
- Managing contracts for services.
- Coordinating; reviewing and updating all organisation policies and procedures
- Leading change and continuous improvement initiatives
- Ensuring the team reach QOF targets
- Adopting a strategic approach to management of all patient services
- Developing, implementing, and embedding an effective communication strategy (internal and external)
- Ensuring the organisation maintains compliance with its NHS contractual obligations.
- Actively encouraging and promoting the use of patient online services
- Maintaining the organisation and NHS choices websites
- Liaising at external meetings
- Marketing the practice appropriately
- Supporting the management of the Patient Participation Group
- Effectively managing/supporting the management of all complaints in line with current legislation and guidance
- The management of the premises, including health and safety aspects such as risk assessments and mandatory training
- Managing the organisation IT system, delegating staff to act as administrators.
- Ensuring compliance with IT security and IG
- Appropriate coordination of organisation diary, for scheduled meetings.
Person Specification
Qualifications
Essential
- Degree or equivalent experience
- HR/Leadership trained
Desirable
- Management qualification
- Accountancy or finance qualification
Experience
Essential
- Experience in general practice or other parts of the NHS
Person Specification
Qualifications
Essential
- Degree or equivalent experience
- HR/Leadership trained
Desirable
- Management qualification
- Accountancy or finance qualification
Experience
Essential
- Experience in general practice or other parts of the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
