Qualified Dispenser

Job description

Job responsibilities

All dispensers arerequiredto cover shifts at any of our practice sitesincluding Brampton, Corby Hill and Wetheral.

To have a thorough knowledge of all practice procedures and to work in accordance of written protocols.

Direct as required, patients arriving for appointments with members of the practice team

Cover dispensary reception as required

Deal with patient and other general enquiries as required

To have a general understanding of all key operational responsibilities as applied to the location eg safety, security, maintenance of equipment etc and report as necessary to the Dispe Manager

To ensure that all medicines and appliances are dispensed and checked against the prescription following standard operation procedures. Whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising Doctor, duty Doctor or Pharmacist.

To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.

To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.

To operate efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.

To take prompt action in response to any drug alert bulletins that may be received from time to time.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

To ensure Controlled drugs are stored in a locked cabinet and their movement recorded in a controlled drug register.

To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

To communicate factual information to other staff and patients about medication.

Undertake patient surveys / audits as required.

To ensure adherence to dispensary standard operating procedures at all times.

To undertake any Medicines management tasks as requested by the Medicines Manager, Dispensary Manager or Pharmacist.

To assist in training and / or mentoring of dispensary staff as required by the dispensary supervisor.

To ensure competency against the DSQS checklist and ensure annual updating of competency portfolio.

To assist in the completion of the DSQS as requested by the dispensary team leader to include completion of audit, updating standard operating procedures and portfolio management.

To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

Person Specification

Qualifications

Essential

• Good standard of general education. 5 GCSE grades including English and Maths Grade 4 and above
• NVQ2 Pharmacy Service Standard or equivalent

Experience

Essential

• Basic computer use
• Experience in dealing directly with the public/patients
• Experience in a healthcare setting / Primary care / Pharmacy
• Cash handling
• Dealing with queries and complaint

Desirable

• Stock control experience

Other criteria

Essential

• Good communication / customer service skills
• Experience of Microsoft Office software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)