Digital and Transformation Lead

Job description

Job responsibilities

Main duties of the job

As the Digital and Transformation Lead, you will:

Develop and implement digital strategies aligned with practice objectives and NHS/ICB priorities.

Lead transformation projects from conception to successful delivery, ensuring they enhance patient care and operational efficiency.

Oversee data management and analytics to inform decision-making and ensure compliance with GDPR.

Implement and optimise digital technologies, providing training and support for staff across all areas of the practice

Foster collaboration among healthcare providers and external partners, representing the PCN and practices in digital health forums

Advise on innovative opportunities and support the PCN to maximise benefits from innovation, through the sharing of learning and best practice

Develop and implement mechanisms for assessing the impact of agreed changes

Provide feedback to PCN leadership including the practice partners, Business Manager and Practice Managers on progress of current initiatives, capacity for change, progress and issues so that plans can be adapted in response.

Lead and manage the clinical data administration function ensuring accuracy and consistency of patient data as well as achievement and maximisation of practice targets

Primary responsibilities

Digital Strategy Development:

Develop and implement a comprehensive digital strategy aligned with the PCN and Practice objectives and NHS digital priorities.

Identify opportunities for digital innovation and transformation to improve service delivery and patient outcomes.

Project Management:

Lead digital transformation projects from inception through to successful delivery, ensuring projects are completed on time and within budget

Coordinate with internal stakeholders and external partners to achieve project goals and outcomes.

Data Management and Analytics:

Oversee the management and utilisation of healthcare data to drive insights and inform decision-making processes.

Ensure compliance with data protection regulations and standards (e.g., GDPR) in all digital initiatives.

Lead and manage the clinical data administration function ensuring accuracy and consistency of patient data as well as achievement and maximisation of practice targets.

Technology Implementation:

Evaluate, recommend, and implement digital technologies and systems that support clinical and administrative functions

Provide training and support to staff to optimise the use of digital tools and system

Change Management:

Lead change management efforts related to digital transformation, promoting a culture of innovation and continuous improvement

Engage and collaborate with healthcare professionals to facilitate adoption of new digital solutions and workflows

Partnership and Stakeholder Engagement:

Build and maintain effective partnerships with external stakeholders, including NHS organisations, local authorities, and third-party vendors.

Represent the PCN in digital health forums and working groups to share best practices and contribute to policy development.

Quality Improvement:

Monitor and evaluate the impact of digital initiatives on patient care quality, clinical outcomes, and operational efficiency

Implement quality improvement measures based on data-driven insights and feedback from stakeholders

Regular Review of templates, systems and coding within or other practice systems to ensure effective standards coding and patient recalls are being adhered too

Person Specification

Skills

Essential

• Strong project management skills.
• Excellent understanding of data management principles and the ability to leverage healthcare data for decision-making.
• Strategic thinker with the ability to develop and implement long-term digital strategies aligned with organisational goals.
• Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to non-technical audiences.

Other Requirements

Essential

• Flexibility to work outside of core office hours if required.
• Own transport with willingness to travel across multiple sites.
• Disclosure Barring Service (DBS) check.

Experience

Essential

• Proven experience in leading transformation initiatives within a healthcare setting, preferably within Primary Care or NHS organisations.
• Demonstrated ability to influence and engage stakeholders at all levels, fostering collaboration and driving change.
• Experience in working with GP practices, community healthcare providers, or multi-disciplinary teams within the NHS.
• Experience of managing operational teams and/or large team training and development within a healthcare setting.

Knowledge

Essential

• In-depth knowledge of healthcare IT systems, electronic patient records, and digital health technologies.

Desirable

• Knowledge of NHS policies, regulations, and governance frameworks related to digital health and information governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Brampton Medical Practice

Address

Brampton Medical Practice

4 Market Place

Brampton

Cumbria

CA8 1NL

Employer's website

https://bramptonmedicalpractice.com/ (Opens in a new tab)