HCA

Job description

Job responsibilities

The HCA will support the GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient.

Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

Extracting all information from clinical letters that needs coding and adding to notes

Arranging appointments, referrals, tests and follow up appointments of patients

Dipping urine, taking blood pressure, ECGs & phlebotomy

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Explaining treatment procedures to patients

Helping the GP liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Job Responsibilities:

Venepuncture

Blood pressure recording

Administer:

Influenza vaccines

Pneumococcal vaccines

Shingles vaccines

Administer B12 vaccines

Collection of specimens as directed

Urinalysis

Height and weight measurement

24 Hr Blood Pressure monitoring

Spirometry, peak flow measurements and nebulizing

Performing ECG and recording

Basic wound care including 2 layer bandaging

Removal of sutures/clips etc.

Assistance in the minor operating suite

Clinical fridge maintenance & cold chain

Smoking Cessation and other Health Promotion Activities

To Assist in routine Child Health Surveillance

To assist in Chronic Disease Clinics, including monitoring inhaler technique and foot pulses

To perform NHS Health Checks and New patient checks

To support delivery of clinical Quality & Outcomes Framework and PCF

Undertake the following basic administrative activities as necessary

Answering the telephone, receiving and transmitting messages

Filing in forms

Arranging patient appointments

Support the practice with infection control

Liaise with other health care professionals

Ordering of equipment and other supplies

Filing and record keeping as necessary

To order, monitor and manage clinical supplies

To ensure clinical supplies are replaced/rotated across all clinical rooms

To support other Health Care Professionals in the various chronic disease management clinics

Any clinical tasks as deemed appropriate and supported by individual training

To record appropriate information in patient held records, clinic records and the practice computer system to comply with legal and professional requirements.

To maintain confidentiality at all times

To manage stock itinerary for the practice

To comply with all appropriate practice policies, clinical practices and protocolsTo comply with health and safety fire regulations and to report accidents/ incidents to the relevant colleagues as soon as practical.

Person Specification

Qualifications

Essential

• GCSE (or equivalent) grade A to C in English and Maths
• Qualified to NVQ level 2 - 3 in Health and Social Care
• Have worked within Primary Care Setting
• Have worked on EMIS

Experience

Essential

• Experience of working within a nursing team
• Experience working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Showell Park Health Centre

Address

Fifth Avenue

Low Hill

Wolverhampton

West Midlands

WV10 9ST

Employer's website

https://www.showellparkhealthcentre.co.uk/ (Opens in a new tab)