Job summary
Full comprehensive training is offered to support the successful candidate.
We are looking to recruit 1 member of reception staff for 23 hours a week. The successful candidate will be required to do the following working pattern DURING PROBATION PERIOD:
Tues 1.30-7.30pm (6hrs) ,
Wed 1-6.30pm (5 1/2hrs),
Thurs 1.30-7.30pm (6hrs),
Fri 8am- 1.30pm (5 1/5 hrs).
After the probationary period the Friday a.m. shift will change to a p.m. shift (1-6.30pm).
- The successful candidate will be working with an experienced team of receptionists and administrators in an Outstanding CQC inspected practice, to help support the clinical staff in delivering a high standard of care to the registered patient population. We are looking for someone to come and work in our happy and friendly team and contribute in a positive way to the team. We have a purpose built building, with secure off road parking and excellent public transport links.
Main duties of the job
Main duties of the job:The post is open to experienced receptionists already working in the NHS and in GP and to people who have no experience. Training and support will be offered. Please see person specification for details of the skills required. A good attitude and strong desire to work and contribute to the team is essential. Excellent communication skills (both verbal and written, including typing skills) with the public is essential, along with a desire to help people. Flexibility to cover leave is essential.
About us
Overview of organization: We have a well established team that is always thriving to help support each other and our patients. We have about 5000 patients and support a clinical team of GPs, junior doctors, nurses, HCAs etc..
Job description
Job responsibilities
Role summary:
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.
- The following list in the attached job descrption serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice changeand you may be asked to carry out duties not listed here but deemed to be within you grade and competence by the Practice Manager or Lead GP.
This job description may be varied to include new duties.
Job description
Job responsibilities
Role summary:
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.
- The following list in the attached job descrption serves to illustrate the scope and responsibilities of the post and is not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated by the development of this role as the practice develops, and the overall business objectives of the practice changeand you may be asked to carry out duties not listed here but deemed to be within you grade and competence by the Practice Manager or Lead GP.
This job description may be varied to include new duties.
Person Specification
Experience
Essential
- public facing roles in the recent past
- excellent IT skills
- Excellent verbal communication skills
- ability to work in a team
Desirable
- working in GP
- Working as a receptionist in GP
- can use EMISWEB and docman
Qualifications
Essential
- GCSE c or above English and Maths
Person Specification
Experience
Essential
- public facing roles in the recent past
- excellent IT skills
- Excellent verbal communication skills
- ability to work in a team
Desirable
- working in GP
- Working as a receptionist in GP
- can use EMISWEB and docman
Qualifications
Essential
- GCSE c or above English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
