Moorland Medical Centre

Administration & Operational Assistant

Information:

This job is now closed

Job summary

Administration & Operational Assistant. Hours - 36 per week which will include 8am starts & 6pm finishes. Flexibility in working hours to cover extra shifts during holidays & sickness.

Administration & Operational Assistant required for a busy GP Surgery. To provide administrative support to the management team. This role is suitable for a person with previous experience in an admin role. Essential skills include good communication, telephone manner, a willingness to learn, and the ability to work effectively in a team. Has an ability to use own initiative and organise workloads. Excellent people, telephone and keyboard skills. A good knowledge of general office tasks and procedures is desirable. Relevant administration qualifications would be advantageous. A good general knowledge of Microsoft Office software & other relevant IT systems Able to follow protocols and procedures and an understanding of the need for confidentiality. Knowledge of Emis Web clinical system is an advantage but full and comprehensive training will be given. Induction period and training will be given.

Main duties of the job

To be responsible for undertaking a wide range administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies.

Providing operational IT and business support to the practice on a daily basis.

About us

To provide administrative support to the management team at the Moorland Medical Centre.

Moorland Medical Centre is a friendly multi-disciplinary team and our aim is to offer the highest standard of health care and advice to patients with the resources available to us.

The practice embraces and adapts to the ever changing situations that it faces within the NHS.

Details

Date posted

11 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2781-25-0000

Job locations

Moorland Medical Centre

Dyson House

Regent Street

Leek

Staffordshire

ST13 6LU


Job description

Job responsibilities

See attached Job Description and Person Specification uploaded to this job application.

..............................................................................................................................................................................................................................

Job description

Job responsibilities

See attached Job Description and Person Specification uploaded to this job application.

..............................................................................................................................................................................................................................

Person Specification

Qualifications

Essential

  • GCSE Mathematics & English (C or above) or equivalent

Desirable

  • NVQ Level 2 in Health and Social Care

Skills and Personal Qualities

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policies and procedures
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Desirable

  • EMIS/SystmOne/Vision user skills

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting
Person Specification

Qualifications

Essential

  • GCSE Mathematics & English (C or above) or equivalent

Desirable

  • NVQ Level 2 in Health and Social Care

Skills and Personal Qualities

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policies and procedures
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Desirable

  • EMIS/SystmOne/Vision user skills

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorland Medical Centre

Address

Moorland Medical Centre

Dyson House

Regent Street

Leek

Staffordshire

ST13 6LU


Employer's website

https://moorlandmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Moorland Medical Centre

Address

Moorland Medical Centre

Dyson House

Regent Street

Leek

Staffordshire

ST13 6LU


Employer's website

https://moorlandmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception and Admin Team Manager

Michelle Smith

michelle.smith2@staffs.nhs.uk

01538399008

Details

Date posted

11 March 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2781-25-0000

Job locations

Moorland Medical Centre

Dyson House

Regent Street

Leek

Staffordshire

ST13 6LU


Supporting documents

Privacy notice

Moorland Medical Centre's privacy notice (opens in a new tab)