Millview Medical Centre

Practice Manager

The closing date is 31 December 2025

Job summary

Millview Medical Centre is a forward thinking practice that strives to deliver outstanding holistic care across two sites in Lincolnshire. Working closely with the four partners, we are looking for a highly motivated practice manager with proven leadership skills to enhance our capable and committed team. Applicants should have exceptional people skills to inspire others and promote a supportive working environment built upon respect, honesty and trust. Being organised and efficient they will aim to improve and develop services offering a unique opportunity to help shape the strategic vision and direction of the practice.

Main duties of the job

Working under the direction of the partners, the practice manager will liaise with line managers and staff to co-ordinate all aspects of the day to day running of the business. They will embed a culture of openness and transparency throughout the practice team.

Essential requirements

  • We are looking for a candidate with proven experience in a senior management position
  • Excellent communication and interpersonal skills
  • Excellent organisation skills
  • A team player
  • Calm, resilient and adaptable under pressure in an ever evolving environment
  • Excellent IT and administrative skills
  • Self motivated with a proactive solution focused approach

Desirable

  • Previous experience in a primary care or healthcare setting
  • Knowledge of NHS systems, regulations and structures.
  • Experience using systmOne
  • Degree level education or management qualification
  • Willingness to work flexible hours across two different sites.

Millview are proud to call themselves a family and it is imperative that the future practice manager is the right fit to their hardworking and dynamic team. The right person should build upon the excellent care already delivered.

About us

Rated Good by the Care Quality Commission in all areas, Millview is a dispensing practice, based in the market town of Sleaford and the rural village of Heckington, with a registered population of just over 12,400 patients. Being only 5 miles apart, all staff work across both practices during any working week, and patients can access the full range of services at both demographics.

Our vision statement is to, work closely with patients, families and carers to deliver individual quality services that cater for the health needs of every patient. With this in mind, we are proud of a very cohesive community and the role we have supporting local residents. Regular meetings with the proactive PPG provide the opportunity for constructive feedback and we consider this an important part of shaping patient care.

The practice works closely with our PCN and our associated federation which means that we have a varied staff base of additional roles working in practice supporting day-to-day services. This includes physio, clinical pharmacists and a mental health prescriber. With a minor operation suite at Heckington, we are also able to offer regular surgical sessions.

We are a training practice and support both medical, nursing and paramedic students throughout the year receiving a great deal of positive feedback. The practice also encourages staff development, and many have been able to enhance their role by undertaking apprenticeships and other training courses.

Details

Date posted

01 December 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2780-25-0000

Job locations

1 Sleaford Road

Heckington

Sleaford

Lincolnshire

NG34 9QP


Job description

Job responsibilities

The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice manager is responsible for:

a. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

b. Functional management of all clinical and administrative staff

c. Managing the recruitment process for the practice and establishing, reviewing and regularly updating Job Descriptions and Person Specifications

d. Managing contracts for services i.e. cleaning, gardening, window cleaning etc.

e. Leading change and continuous improvement initiatives

f. Coordinating the reviewing and updating of all practice policies and procedures

g. Coordinating and lead the compilation of practice reports and the practice development plan (PDP) j. Developing, implementing and embedding an efficient business resilience plan (BRP)

h. Managing the financial elements of the practice, including budgets, petty cash, etc. in conjunction with the partners - 4 -

i. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

j. Liaising at external meetings as required

k. Marketing the practice appropriately

l. Managing the Patient Participation Group

m. Managing all complaints effectively

n. Ensuring compliance with legislation and deal with disciplinary issues accordingly

o. The management of the premises, including health and safety aspects such as risk assessments and mandatory training

p. Managing the practice IT system, delegating staff to act as administrators.

q. Ensuring compliance with IT security and IG

r. Coordinating of all projects within the practice

s. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

t. Maintaining the practice and NHS choices websites

Job description

Job responsibilities

The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The practice manager is responsible for:

a. Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities

b. Functional management of all clinical and administrative staff

c. Managing the recruitment process for the practice and establishing, reviewing and regularly updating Job Descriptions and Person Specifications

d. Managing contracts for services i.e. cleaning, gardening, window cleaning etc.

e. Leading change and continuous improvement initiatives

f. Coordinating the reviewing and updating of all practice policies and procedures

g. Coordinating and lead the compilation of practice reports and the practice development plan (PDP) j. Developing, implementing and embedding an efficient business resilience plan (BRP)

h. Managing the financial elements of the practice, including budgets, petty cash, etc. in conjunction with the partners - 4 -

i. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

j. Liaising at external meetings as required

k. Marketing the practice appropriately

l. Managing the Patient Participation Group

m. Managing all complaints effectively

n. Ensuring compliance with legislation and deal with disciplinary issues accordingly

o. The management of the premises, including health and safety aspects such as risk assessments and mandatory training

p. Managing the practice IT system, delegating staff to act as administrators.

q. Ensuring compliance with IT security and IG

r. Coordinating of all projects within the practice

s. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

t. Maintaining the practice and NHS choices websites

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent professional qualification.

Desirable

  • Previous primary care experience
Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent professional qualification.

Desirable

  • Previous primary care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millview Medical Centre

Address

1 Sleaford Road

Heckington

Sleaford

Lincolnshire

NG34 9QP


Employer's website

https://millviewmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Millview Medical Centre

Address

1 Sleaford Road

Heckington

Sleaford

Lincolnshire

NG34 9QP


Employer's website

https://millviewmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Partner

Clare Shrouder

clare.shrouder@nhs.net

Details

Date posted

01 December 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2780-25-0000

Job locations

1 Sleaford Road

Heckington

Sleaford

Lincolnshire

NG34 9QP


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