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Parkgate Medical Centre

Medical Receptionist

The closing date is 21 November 2025

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Job summary

We are looking for a Medical Receptionist to join our practice team.

You will be part of our Reception team ensuring all reception duties are performed efficiently and to the required standard, meeting objectives of the Practice. You will strive to provide excellent customer service in a caring and empathic manner.

Main duties of the job

Maintaining and monitoring the practice appointments system including the use of care navigation.

Processing personal and confidential requests for appointments, visits and telephone consultations and ensuring all callers are directed to the appropriate healthcare professional.

Taking messages and passing on information via tasks, notifications, face to face or via telephone.

Keeping the Reception area tidy and notice boards and leaflet displays free from obstructions and clutter.

Computer data entry/data allocation and collation: processing and recording information in accordance with Practice procedures.

Providing clerical assistance as required, including data processing, filing, photocopying and scanning.

Undertaking any other additional responsibilities appropriate within the Receptionist remit.

About us

Parkgate Medical Centre is a friendly and supportive environment. We strive to provide high quality patient centred care and aim to continue and build on our vision to be a community hub. We have robust forward thinking plans in which to develop the needs of the practice and the community. We welcome and involve members of the community in developing this plan and maintaining the sustainability of a viable service.

Details

Date posted

05 November 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2756-25-0002

Job locations

Parkgate Medical Centre

Netherfield Lane

Parkgate

Rotherham

South Yorkshire

S62 6AW


Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager or Practice Manager depending on current and evolving practice workload and staffing levels:

Maintaining and monitoring the practice appointment system using care navigation.

Processing personal and confidential requests for appointments, visits, queries and telephone consultations.

Advise patients of relevant charges for non NHS services.

Accurately record changes or updates to patient demographics.

New patient registrations.

Give test results out to patients as authorised by the GP.

Taking messages and passing on information via tasks, notifications, face to face or via telephone.

Provide clerical assistance as required.

Filing and retrieving paperwork.

Dealing with confidential waste and clinical waste appropriately.

Adhering to Practice Policies and Protocols.

Undertaking any other additional duties where appropriate to the post as requested by the Partners or the Practice Manager.

Covering annual leave/sickness.

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager or Practice Manager depending on current and evolving practice workload and staffing levels:

Maintaining and monitoring the practice appointment system using care navigation.

Processing personal and confidential requests for appointments, visits, queries and telephone consultations.

Advise patients of relevant charges for non NHS services.

Accurately record changes or updates to patient demographics.

New patient registrations.

Give test results out to patients as authorised by the GP.

Taking messages and passing on information via tasks, notifications, face to face or via telephone.

Provide clerical assistance as required.

Filing and retrieving paperwork.

Dealing with confidential waste and clinical waste appropriately.

Adhering to Practice Policies and Protocols.

Undertaking any other additional duties where appropriate to the post as requested by the Partners or the Practice Manager.

Covering annual leave/sickness.

Person Specification

Qualifications

Essential

  • GCSE English (C or above)

Desirable

  • Knowledge of Primary Health Care and General Practice.
  • Knowledge of Clinical System One.

Experience

Essential

  • Experience of working with the general public.
  • Experience of administrative and information technology.
  • Experience of working in a health care setting.
Person Specification

Qualifications

Essential

  • GCSE English (C or above)

Desirable

  • Knowledge of Primary Health Care and General Practice.
  • Knowledge of Clinical System One.

Experience

Essential

  • Experience of working with the general public.
  • Experience of administrative and information technology.
  • Experience of working in a health care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Parkgate Medical Centre

Address

Parkgate Medical Centre

Netherfield Lane

Parkgate

Rotherham

South Yorkshire

S62 6AW


Employer's website

https://www.parkgatemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Parkgate Medical Centre

Address

Parkgate Medical Centre

Netherfield Lane

Parkgate

Rotherham

South Yorkshire

S62 6AW


Employer's website

https://www.parkgatemedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Claire Delaney

claire.delaney17@nhs.net

01709280415

Details

Date posted

05 November 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2756-25-0002

Job locations

Parkgate Medical Centre

Netherfield Lane

Parkgate

Rotherham

South Yorkshire

S62 6AW


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