Job summary
Are you passionate about delivering excellent patient care and making a real difference in peoples lives? Alwoodley Medical Centre is seeking a dedicated Healthcare Assistant to join our friendly and supportive team on a 12-month fixed-term contract.
In this role, youll work closely with our clinical staff to provide high-quality care, support patients in their day-to-day needs, and ensure the smooth running of the practice. This is an exciting opportunity to gain valuable experience in a dynamic primary care setting while contributing to the wellbeing of our local community.
If you are caring, reliable, and committed to patient care, this is the perfect opportunity to grow your skills and be part of a team that truly values its staff.
Main duties of the job
As a Healthcare Assistant at Alwoodley Medical Centre, you will play a vital role in supporting both our clinical and administrative teams to deliver high-quality patient care. Your responsibilities are varied and patient-focused, including performing phlebotomy and routine blood tests, taking and recording vital signs, performing ECGs, and assisting with chronic disease monitoring and reviews for patients with long-term conditions such as diabetes, asthma, COPD, and hypertension. You will also provide health promotion advice, support opportunistic screening, and act as a chaperone when required.
You will support nurses and GPs by preparing patients for consultations, ensuring all observations and measurements are accurately recorded, and assisting with vaccine administration following training. On the administrative side, you will maintain accurate patient records, manage clinical stock, prepare consultation rooms, and support recall systems and follow-ups.
A key part of the role is patient engagement providing reassurance, guiding patients through procedures, and advocating for their needs to the wider clinical team. You will work with professionalism, discretion, and empathy, particularly when supporting vulnerable patients.
About us
Alwoodley Medical Centre is a friendly, patient-focused GP practice committed to delivering high-quality primary care to our local community. Our team is supportive, collaborative, and dedicated to ensuring every patient receives the best possible care. We pride ourselves on fostering a welcoming and professional atmosphere, where staff are valued, respected, and encouraged to develop their skills.
We work as a cohesive team, supporting one another to manage a busy and varied workload while maintaining the highest clinical standards. Staff wellbeing and professional growth are important to us we provide access to training, mentorship, and development opportunities to help you progress in your career.
Working at Alwoodley Medical Centre means joining a practice that values professionalism, patient care, and teamwork, while also offering a friendly and approachable environment. We encourage initiative, celebrate achievements, and ensure staff feel supported in their roles.
If you are looking for a rewarding role in primary care, where you can make a real difference and grow your skills, Alwoodley Medical Centre is the place to be.
Job description
Job responsibilities
Key Duties and Responsibilities
As a Healthcare Assistant (HCA) at Alwoodley Medical Centre, you will provide essential support to both clinical and administrative teams. Your role will involve a wide range of patient-facing and clinical tasks to ensure high-quality care and smooth practice operations. Typical duties include:
Clinical Support
- Phlebotomy and Blood Tests: Performing venepuncture for routine and monitoring blood tests, ensuring accurate labelling, and maintaining high standards of infection control.
- Processing Samples for the Laboratory
- Observations and Vital Signs: Measuring and recording blood pressure, pulse, weight, temperature, oxygen saturation, and other observations as directed by clinicians.
- Act as a Chaperone
- ECGs: Performing electrocardiograms where appropriate.
- Provide Clinical Support to Nurses and Other HCPs
- Chronic Disease Monitoring: Assisting with routine reviews for patients with long-term conditions such as diabetes, asthma, COPD, and hypertension.
- Health Promotion and Screening: Providing advice and information on healthy lifestyles, diet, smoking cessation, and opportunistic health checks (e.g., NHS Health Checks).
- Assisting with Reviews: Preparing patients for nurse or GP-led chronic disease reviews, ensuring all required observations and measurements are accurately recorded.
- Vaccine Administration following training and competency assessment
Administrative and Practice Support
- Ensuring accurate patient record-keeping in line with practice protocols and confidentiality standards.
- Competent IT Skills
- Preparing consultation rooms and clinical areas for appointments, including ensuring equipment is ready and sterile.
- Supporting recall systems and follow-ups for chronic disease management or routine tests.
- Assisting with stock management of clinical supplies, including ordering of consumables.
Patient Care and Communication
- Consulting with patients, providing reassurance, and guiding them through procedures.
- Supporting vulnerable patients with empathy, discretion, and professionalism.
- Acting as a patient advocate within the practice, ensuring patients needs and concerns are communicated effectively to the clinical team.
Professional Development and Opportunities
- Opportunity to expand clinical skills under supervision, such as phlebotomy, or assisting with minor procedures/wound care.
- Participation in training programs and professional development courses supported by the practice.
Other Responsibilities
- Maintaining a safe, clean, and compliant clinical environment in line with infection control policies.
- Participate in mandatory training, appraisals, and ongoing clinical governance activities.
- Work within national and local protocols, recognising professional competencies and boundaries; know when to escalate or refer patients.
- Understanding of safeguarding adults and children.
Job description
Job responsibilities
Key Duties and Responsibilities
As a Healthcare Assistant (HCA) at Alwoodley Medical Centre, you will provide essential support to both clinical and administrative teams. Your role will involve a wide range of patient-facing and clinical tasks to ensure high-quality care and smooth practice operations. Typical duties include:
Clinical Support
- Phlebotomy and Blood Tests: Performing venepuncture for routine and monitoring blood tests, ensuring accurate labelling, and maintaining high standards of infection control.
- Processing Samples for the Laboratory
- Observations and Vital Signs: Measuring and recording blood pressure, pulse, weight, temperature, oxygen saturation, and other observations as directed by clinicians.
- Act as a Chaperone
- ECGs: Performing electrocardiograms where appropriate.
- Provide Clinical Support to Nurses and Other HCPs
- Chronic Disease Monitoring: Assisting with routine reviews for patients with long-term conditions such as diabetes, asthma, COPD, and hypertension.
- Health Promotion and Screening: Providing advice and information on healthy lifestyles, diet, smoking cessation, and opportunistic health checks (e.g., NHS Health Checks).
- Assisting with Reviews: Preparing patients for nurse or GP-led chronic disease reviews, ensuring all required observations and measurements are accurately recorded.
- Vaccine Administration following training and competency assessment
Administrative and Practice Support
- Ensuring accurate patient record-keeping in line with practice protocols and confidentiality standards.
- Competent IT Skills
- Preparing consultation rooms and clinical areas for appointments, including ensuring equipment is ready and sterile.
- Supporting recall systems and follow-ups for chronic disease management or routine tests.
- Assisting with stock management of clinical supplies, including ordering of consumables.
Patient Care and Communication
- Consulting with patients, providing reassurance, and guiding them through procedures.
- Supporting vulnerable patients with empathy, discretion, and professionalism.
- Acting as a patient advocate within the practice, ensuring patients needs and concerns are communicated effectively to the clinical team.
Professional Development and Opportunities
- Opportunity to expand clinical skills under supervision, such as phlebotomy, or assisting with minor procedures/wound care.
- Participation in training programs and professional development courses supported by the practice.
Other Responsibilities
- Maintaining a safe, clean, and compliant clinical environment in line with infection control policies.
- Participate in mandatory training, appraisals, and ongoing clinical governance activities.
- Work within national and local protocols, recognising professional competencies and boundaries; know when to escalate or refer patients.
- Understanding of safeguarding adults and children.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths Qualified in Phlebotomy
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths Qualified in Phlebotomy
Desirable
- Qualified to NVQ level 2 in Health and Social Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
