Job summary
We are seeking a highly skilled and highly motivated,
forward thinking Practice Business Manager to lead our dedicated team here at Alwoodley
Medical Centre. The successful candidate will ensure the efficient management
of all our resources, the delivery of top-tier healthcare services, and the
ongoing development of our strategic, business goals.
Main duties of the job
You will be responsible for overseeing financial operations, managing staff and HR, and driving change within the practice to maintain and enhance our high service quality. The candidate will also work alongside Leeds North Central PCN and will need to contribute to the working of this key operation. We are looking for a leader who canlead,as well as manage.
About us
Alwoodley Medical Centre is a training practice of
about 19500+ patients. We are very forward thinking and have spent the past few
years developing the team, both clinical and non-clinical to deliver a great
service. We are part of Leeds North Central PCN and are a single site practice.
We are proud to be rated by the CQC as a GOOD practice, and we are committed to
delivering the type of general practice expected by our patient population.
We have a great mix of clinical staff working at our surgery
including 7 partners, 10 salaried GPs, a team of Practice Nurses and Health
Care Assistants. We also have FY2 doctors and Registrars. We have a great
administration team led by our Patient Services Manager and Operations Manager.
We are very proud of what we have achieved and what we currently deliver but we
now want a new Practice Business Manager to start and take the practice to the
next level. This position would suit
someone who is currently running a smaller practice and wanting to step up to a
bigger role or perhaps someone with a business background, who is not from
General Practice and looking for a career move.
Job description
Job responsibilities
Key Responsibilities
- Lead the practice in strategic and operational planning, ensuring alignment with our long-term goals.
- Drive change management initiatives to enhance practice performance and patient care.
- Prepare and present business development plans (where needed) to the Partnership.
- Act as a focal point for clinicians and administration and ensure we have a happy and focused team, working a sensible work/life balance.
- Lead both the Nurse Management and the Operation Management to deliver a high standard of service/care.
- Champion the practice, its values, and its presence in the community.
- People Management:
- Manage HR operations, ensuring staff are supported, motivated, and able to perform to their best abilities.
- Manage IT resources to safeguard patient records and optimise service delivery.
- Ensure smooth daily operations (through the Practice Operations Manager), enabling patients to access high-quality care.
- Resource Management:
- Monitor and manage financial resources, including budgeting, cash flow forecasting, bank accounts and maximizing income.
- Ensure compliance with financial regulations and accurate, timely submission of financial records, accounts, pensions, and all staff benefits.
- Optimise the use of physical resources, addressing any issues with premises or facilities promptly and keeping the premises to a good and clean standard.
- Quality Improvement:
- Ensure compliance with Care Quality Commission standards and other clinical governance requirements and aim to be the best.
- Monitor and audit practice activities, implementing corrective actions to maintain high-quality care.
- Regular clinical meeting, financial meetings, training, and practice meetings
- Additional Duties:
- Undertake other reasonable duties as requested by the Partners to maintain service delivery.
- Ensure excellent communication in the practice, ensuring that people know what is happening and why. Encourage good communication between all colleagues.
Job description
Job responsibilities
Key Responsibilities
- Lead the practice in strategic and operational planning, ensuring alignment with our long-term goals.
- Drive change management initiatives to enhance practice performance and patient care.
- Prepare and present business development plans (where needed) to the Partnership.
- Act as a focal point for clinicians and administration and ensure we have a happy and focused team, working a sensible work/life balance.
- Lead both the Nurse Management and the Operation Management to deliver a high standard of service/care.
- Champion the practice, its values, and its presence in the community.
- People Management:
- Manage HR operations, ensuring staff are supported, motivated, and able to perform to their best abilities.
- Manage IT resources to safeguard patient records and optimise service delivery.
- Ensure smooth daily operations (through the Practice Operations Manager), enabling patients to access high-quality care.
- Resource Management:
- Monitor and manage financial resources, including budgeting, cash flow forecasting, bank accounts and maximizing income.
- Ensure compliance with financial regulations and accurate, timely submission of financial records, accounts, pensions, and all staff benefits.
- Optimise the use of physical resources, addressing any issues with premises or facilities promptly and keeping the premises to a good and clean standard.
- Quality Improvement:
- Ensure compliance with Care Quality Commission standards and other clinical governance requirements and aim to be the best.
- Monitor and audit practice activities, implementing corrective actions to maintain high-quality care.
- Regular clinical meeting, financial meetings, training, and practice meetings
- Additional Duties:
- Undertake other reasonable duties as requested by the Partners to maintain service delivery.
- Ensure excellent communication in the practice, ensuring that people know what is happening and why. Encourage good communication between all colleagues.
Person Specification
Qualifications
Essential
- Strong leadership and strategic planning skills. Good decision maker.
- Proven experience in financial management, including budgeting and forecasting.
- Excellent communication and interpersonal skills and the ability to get people onside.
- We are looking for someone with lots of common sense. We always encourage people to work in a simple but effective way and keep things simple.
Desirable
- Educated to a degree level in healthcare or business
- Leadership and/or Management qualification
- Experience in NHS/Primary Care General Practice
Person Specification
Qualifications
Essential
- Strong leadership and strategic planning skills. Good decision maker.
- Proven experience in financial management, including budgeting and forecasting.
- Excellent communication and interpersonal skills and the ability to get people onside.
- We are looking for someone with lots of common sense. We always encourage people to work in a simple but effective way and keep things simple.
Desirable
- Educated to a degree level in healthcare or business
- Leadership and/or Management qualification
- Experience in NHS/Primary Care General Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
