Primary Care Network Care Co-ordinator
The closing date is 25 July 2025
Job summary
Waterloo Medical Centre is a Primary Care provider based on Waterloo Road in Blackpool.Our services are diverse, forward-thinking enabling us to deliver care to meet local priorities in relation to deprivation, chronic disease, improved access, migration from secondary care and more efficient commissioning.
We provide high quality general medical care to a registered list of over 12,000 patients, through our dedicated team of clinical, administrative and management professionals. It is also part of a Primary Care Network alongside Bloomfield Medical Centre serving a population of 30,000 patients across both practices.
The Care Co-Ordinator will be expected to assist clinical personnel in the care of practice patients to include treatment, preventative care, screening, and patient education. The post will also include some administrative duties. The Care Co-Ordinator will act as a focal point of communication between patients, and other clinical and non-clinical members of the practice.
Working closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.
Main duties of the job
Work with people, their families, and carers to improve their understanding of the patients condition and support them to develop and review personalised care and support plans to manage their needs and achieve better healthcare outcomes.
Help people to manage their needs through answering queries, making, and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care.
Assist people to access self-management education courses, peer support, health coaching and other interventions that support them in their health and wellbeing, and increase their levels of knowledge, skills and confidence in managing their health.
Support people to take up training and employment, and to access appropriate benefits where eligible, for example, through referral to social prescribing link workers.
Provide co-ordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support.
Work collaboratively with GPs and other primary care professionals within the Primary Care Network (PCN) and practice to proactively identify and manage a caseload, which may include patients with long-term health conditions, and where appropriate, refer back to other health professionals.
About us
Waterloo Medical Centre is a Primary Care provider based on Waterloo Road in Blackpool which is part of Blackpool South Central Primary Care Network alongside Bloomfield Medical Centre. The population of the network is 30,000. Our services are diverse, forward-thinking enabling us to deliver care to meet local priorities in relation to deprivation, chronic disease, improved access, migration from secondary care and more efficient commissioning.
We provide high quality general medical care to a registered list of over 12,000 patients, through our dedicated team of clinical, administrative and management professionals.
Details
Date posted
09 July 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2720-23-0002
Job locations
Waterloo Medical Centre
178 Waterloo Road
Blackpool
Lancashire
FY4 3AD
Employer details
Employer name
Waterloo Medical Centre
Address
Waterloo Medical Centre
178 Waterloo Road
Blackpool
Lancashire
FY4 3AD
Employer's website
Employer contact details
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