Part Time Receptionist

Forest Practice

Information:

This job is now closed

Job summary

We are very friendly working team, helpful and trustworthy. Joining this team you will be trained and supported throughout the role. You will be a member of a very experienced team and buddying up with 10 other receptionists. We are a very, very busy practice with two sites within Loughton (IG10). You will be supported by every team and the operations manager.

Main duties of the job

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

About us

The practice started in 1977 with approximately 300 patients and grew very quickly and now have approximately 12,000 patients. Our clincial teams are built up of 3 partners, 5 salaried GPs, 3 nurses, 1 HCA and as we are a training practice, we have 4 registrars that rotate. We also have a supportive admin team of 6 and 11 receptionists.

We are committed to protecting children and vulnerable and we make their welfare our highest priority. Please refer to our privacy statement on our website: www.forestpractice.co.uk

Date posted

20 January 2025

Pay scheme

Other

Salary

£12.59 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2716-25-0001

Job locations

26 Pyrles Lane

Loughton

Essex

IG10 2NH


Doctors Surgery

11 Station Road

Loughton

Essex

IG10 4NZ


Job description

Job responsibilities

This is a part time role, 20 hours per week, 4 shifts of 5 hours a day. Monday 08:30 - 13:30, (buddy when required 07.45 - 13.15 (7.45 - 08.15 paid at time and a half)) Wednesday 08:30 - 13.30 Thursday 13.15 - 18.15 and Friday 13:30 - 18:30.

IT Skills are essential

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Job description

Job responsibilities

This is a part time role, 20 hours per week, 4 shifts of 5 hours a day. Monday 08:30 - 13:30, (buddy when required 07.45 - 13.15 (7.45 - 08.15 paid at time and a half)) Wednesday 08:30 - 13.30 Thursday 13.15 - 18.15 and Friday 13:30 - 18:30.

IT Skills are essential

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Person Specification

Qualifications

Essential

  • N/A

Desirable

  • N/A
Person Specification

Qualifications

Essential

  • N/A

Desirable

  • N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Forest Practice

Address

26 Pyrles Lane

Loughton

Essex

IG10 2NH


Employer's website

https://forestpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Forest Practice

Address

26 Pyrles Lane

Loughton

Essex

IG10 2NH


Employer's website

https://forestpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Operations Manager

Louisa Adams

louisaadams@nhs.net

02084181810

Date posted

20 January 2025

Pay scheme

Other

Salary

£12.59 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2716-25-0001

Job locations

26 Pyrles Lane

Loughton

Essex

IG10 2NH


Doctors Surgery

11 Station Road

Loughton

Essex

IG10 4NZ


Privacy notice

Forest Practice's privacy notice (opens in a new tab)