Job responsibilities
Job Responsibilities
Work as part of a multi-disciplinary team in a patient-facing role.
Take responsibility for areas of chronic disease management within the practice and undertake clinical medication reviews to proactively manage patients with complex polypharmacy.
Provide support to practice staff with regards to prescription and medication queries.
Support the repeat prescription system, deal with acute prescription requests, and medicines reconciliation on transfer of care and systems for safer prescribing, providing expertise in clinical medicines advice while addressing both public and social care needs of patients in the GP practice.
Support the practice, integrate with community and hospital pharmacy to help utilise skill mix, improve patient outcomes, ensure better access to healthcare and help manage workload.
The role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within General Practice.
Confidentiality
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and
other matters. They do so in
confidence and have the right to expect that staff will respect their
privacy and act appropriately.
In the performance of the duties outlined in this job description,
the post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare
workers. They may also have access to
information relating to the practice as a business organisation. All
such information from any source is to be regarded as strictly
confidential
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the practice may only be divulged to
authorised persons in accordance with the practice policies and procedures
relating to confidentiality and the protection of personal and sensitive
data
Health and Safety
The post-holder will assist in promoting and
maintaining their own and others health, safety and security as defined in the
practice Health & Safety Policy, the practice Health & Safety Manual,
and the practice Infection Control policy and published procedures. This will
include:
Using personal security systems within the workplace according to Practice
guidelines Identifying the risks involved in work activities and undertaking
such activities in a way that manages those risks
Making effective use of
training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a
tidy and safe way and free from hazards
Actively reporting of health and safety
hazards and infection hazards immediately when recognised
Keeping own work
areas and general / patient areas generally clean, assisting in the maintenance
of general standards of cleanliness consistent with the scope of the job
holders role
Undertaking periodic infection control training (minimum
annually)
Reporting potential risks identified
Equality and Diversity
The post-holder will support the equality,
diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with practice procedures and
policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is
non-judgmental and respects their circumstances, feelings priorities and
rights.
Personal/Professional Development
The post-holder will participate in any training
programme implemented by the practice as part of this employment, such training
to include:
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal
and/or professional development
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
Quality
The post-holder will strive to maintain quality
within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions,
either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own
and team activities and making suggestions on ways to improve and enhance
the teams performance
Work effectively with individuals in other agencies to meet patients
needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective
communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication
and respond accordingly
Contribution to the implementation of services
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards
and guidelines will affect own work
Participate in audit where appropriate
Safeguarding
The
Practice is committed to safeguarding children, young people and vulnerable
adults within its care. As an employee of the practice, you will be accountable
for ensuring that you know how to respond to concerns for the safety of a
child, young person or vulnerable adult and are expected to undertake the
required mandatory training as required.
The
practice works in partnership with key agencies to protect children, young
people and vulnerable adults. You should be aware of your responsibilities
detailed in the Safeguarding Children and Young People Policy, and for vulnerable
adults in the Safeguarding Vulnerable Adults Policy