Pendle View Medical Centre

Administration Assistant

Information:

This job is now closed

Job summary

We have an exciting opportunity to join our friendly and welcoming team at Pendle View Medical Practice.

As an administrator you will provide the essential support to our clinical and management team in order to provide quality patient care.

We are looking for a minimum of 25 hours but may consider more hours for the right candidate

This is an exciting varied role at the practice working alongside our admin and secretarial team covering broad range of responsibilities

Main duties of the job

We are looking for an enthusiastic and hardworking team player to work at least 25 hours within our administrative team.

The role is varied and involves providing support with patient referrals, data quality projects and assistance to the clinical coder.

The role will include typing eReferrals, assisting with various evolving data projects, clinical coding, scanning and importing of hospital letters, preparing insurance reports.

About us

We are a 4 partner practice with over 8000 patients. As a practice we pride ourselves in delivering high quality healthcare to reflect our local patients' needs.

We are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances.

You will be eligible to join the NHS pension scheme.

Details

Date posted

09 July 2024

Pay scheme

Other

Salary

£11.44 an hour National Minimum Wage as per Gov.uk Guidance on age range

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time

Reference number

A2712-24-0006

Job locations

Pendle View Medical Centre

47 Arthur Street

Brierfield

Nelson

Lancashire

BB9 5RZ


Job description

Job responsibilities

Job Description

Job title : Secretarial/Administration Assistant

Rate of pay : £11.44 per hour

Hours of Work : 25 hours per week

Reports to : Practice Business Manager

Summary

The main purpose of the post is to assist and support the Practice Secretary in the secretarial duties to the clinical team and provide assistance to the clinical Coder and the Data Quality Manager.

Teamwork

All employees are expected to be flexible and display a high standard of teamwork. This includes flexible working should we have absent colleagues or assisting others where the workload is particularly high. Accordingly, there may be a requirement, from time to time, to undertake other duties in an administrative role

Principal Responsibilities

To provide secretarial support to practice and patients, working under supervision and in accordance with practice protocols and guidelines.

Ensure efficient patient service by prompt production of referral letters

Following up patients hospital appointments when necessary.

Comply with Access to Medical Records Act by dealing promptly with processing Insurance reports, production of the appropriate invoice, liaising with the clinicians and insurance companies and copying Patient Notes for solicitors etc.

Liaise with hospitals and patients regarding appointments.

Assist the clinical coder with the clinical coding, scanning and importing of correspondence into patient records,

Support the clinical coder to input accurate, comprehensive information of all correspondence in the patients electronic record, both written and computerised,

Deal with Access to Record requests from patients and their representatives, as required.

Awareness of QOF, recognised clinical codes and alerts needed for standardised care.

Support the Data Quality Manager with various responsibilities and evolving projects.

Manage the upkeep of GP LINK operations

Return of notes and marking notes arrived. Summarising patient notes.

Job description

Job responsibilities

Job Description

Job title : Secretarial/Administration Assistant

Rate of pay : £11.44 per hour

Hours of Work : 25 hours per week

Reports to : Practice Business Manager

Summary

The main purpose of the post is to assist and support the Practice Secretary in the secretarial duties to the clinical team and provide assistance to the clinical Coder and the Data Quality Manager.

Teamwork

All employees are expected to be flexible and display a high standard of teamwork. This includes flexible working should we have absent colleagues or assisting others where the workload is particularly high. Accordingly, there may be a requirement, from time to time, to undertake other duties in an administrative role

Principal Responsibilities

To provide secretarial support to practice and patients, working under supervision and in accordance with practice protocols and guidelines.

Ensure efficient patient service by prompt production of referral letters

Following up patients hospital appointments when necessary.

Comply with Access to Medical Records Act by dealing promptly with processing Insurance reports, production of the appropriate invoice, liaising with the clinicians and insurance companies and copying Patient Notes for solicitors etc.

Liaise with hospitals and patients regarding appointments.

Assist the clinical coder with the clinical coding, scanning and importing of correspondence into patient records,

Support the clinical coder to input accurate, comprehensive information of all correspondence in the patients electronic record, both written and computerised,

Deal with Access to Record requests from patients and their representatives, as required.

Awareness of QOF, recognised clinical codes and alerts needed for standardised care.

Support the Data Quality Manager with various responsibilities and evolving projects.

Manage the upkeep of GP LINK operations

Return of notes and marking notes arrived. Summarising patient notes.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Competent computer skills.
  • Ability to work as part of a team.
  • Flexible and able to prioritise

Experience

Essential

  • Ability to provide a professional service to patients and other service users.

Desirable

  • Knowledge of Excel and Word documents.
  • Familiar with EMIS
  • Familiar with working within a primary care setting
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Competent computer skills.
  • Ability to work as part of a team.
  • Flexible and able to prioritise

Experience

Essential

  • Ability to provide a professional service to patients and other service users.

Desirable

  • Knowledge of Excel and Word documents.
  • Familiar with EMIS
  • Familiar with working within a primary care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Pendle View Medical Centre

Address

Pendle View Medical Centre

47 Arthur Street

Brierfield

Nelson

Lancashire

BB9 5RZ


Employer's website

https://www.pendleviewmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Pendle View Medical Centre

Address

Pendle View Medical Centre

47 Arthur Street

Brierfield

Nelson

Lancashire

BB9 5RZ


Employer's website

https://www.pendleviewmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Data Quality Manager

Alex Ashworth

a.ashworth1@nhs.net

01282503904

Details

Date posted

09 July 2024

Pay scheme

Other

Salary

£11.44 an hour National Minimum Wage as per Gov.uk Guidance on age range

Contract

Fixed term

Duration

2 years

Working pattern

Full-time, Part-time

Reference number

A2712-24-0006

Job locations

Pendle View Medical Centre

47 Arthur Street

Brierfield

Nelson

Lancashire

BB9 5RZ


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