Job summary
As part of the wider team in general practice,
General Practice Assistants (GPA) provide a support role, carrying out
administrative tasks.
GPAs are trained to undertake routine
administration duties. They can help to free up GPs time and contribute to the
smooth running of appointments, improving patients experience in the surgery.
The General Practice Assistant will support the
smooth running of clinics by performing the more
routine administration tasks on behalf of the
GP, freeing up their time to focus on the patient. The GPA must ensure that
they work within and recognise their scope of practice, escalating any concerns
to the GP.
Main duties of the job
Reporting directly
to the Practice Manager(s)/PCN Manager you will work with other members of the
Administration Team in the management of our contract and service requirements
across the PCN, which could include:
o
QOF and recalls
o
IIF
o
Ardens CQC monitoring
o
Summarising and Coding
o
Blood request forms
Assisting Clinical Pharmacists in
the identification of the highest risk patients for drug monitoring and
medication reviews
Contacting patients to arrange
onward care and/or clinical feedback under instruction from the hospital or GPs
Sorting all clinical post and prioritising for the GP in terms of
actions. Signposting some post to others
such as clinical pharmacist etc.
Extracting all information from clinical letters that needs coding
and adding to notes
Arranging appointments, referrals, tests and follow up
appointments of patients
Supporting GP with basic observations as required
Completing basic (non-opinion) forms and core elements of some
forms for the GP to approve and sign such as insurance forms, mortgage, ESA113 benefits
agency forms etc
Helping the GP liaise with outside agencies e.g., getting an on-call
doctor on the phone to ask advice or arrange admission while the GP can
continue with their consultation(s)
Arranging patient appointments, referrals and follow up
appointments
About us
As part of the wider team in general practice,
General Practice Assistants (GPA) provide a support role, carrying out
administrative tasks.
Job description
Job responsibilities
As part of the wider team in general practice,
General Practice Assistants (GPA) provide a support role, carrying out
administrative tasks.
GPAs are trained to undertake routine
administration and basic clinical duties. They can help to free up GPs time and
contribute to the smooth running of appointments, improving patients experience
in the surgery.
The General
Practice Assistant will support the smooth running of clinics by performing the
more routine administration and basic clinical tasks on behalf of the GP,
freeing up their time to focus on the patient. The GPA must ensure that they
work within and recognise their scope of practice, escalating any concerns to
the GP.
Job description
Job responsibilities
As part of the wider team in general practice,
General Practice Assistants (GPA) provide a support role, carrying out
administrative tasks.
GPAs are trained to undertake routine
administration and basic clinical duties. They can help to free up GPs time and
contribute to the smooth running of appointments, improving patients experience
in the surgery.
The General
Practice Assistant will support the smooth running of clinics by performing the
more routine administration and basic clinical tasks on behalf of the GP,
freeing up their time to focus on the patient. The GPA must ensure that they
work within and recognise their scope of practice, escalating any concerns to
the GP.
Person Specification
Qualifications
Essential
- Have completed or working towards completing the GP Assistant framework
- Can demonstrate Maths and English at GCSE level
Knowledge
Essential
- Have a working knowledge of IT systems such as SystmOne and Microsoft Office products.
- Can demonstrate an understanding of confidentiality.
- Demonstrates a knowledge of medical terminology.
- Have an understanding of the referral process
Experience
Essential
- Have worked in a health environment
- Have worked in a team
- Have worked with a clinical IT system
- Have used clinical coding
Personal Attributes
Essential
- Can demonstrate excellent written and verbal communication
- Have excellent inter-personal skills and are able to work in a team.
- Is able to work autonomously and can prioritise their workload.
- Has good time management and can meet deadlines.
- Is flexible and can adapt quickly to changing situations
Person Specification
Qualifications
Essential
- Have completed or working towards completing the GP Assistant framework
- Can demonstrate Maths and English at GCSE level
Knowledge
Essential
- Have a working knowledge of IT systems such as SystmOne and Microsoft Office products.
- Can demonstrate an understanding of confidentiality.
- Demonstrates a knowledge of medical terminology.
- Have an understanding of the referral process
Experience
Essential
- Have worked in a health environment
- Have worked in a team
- Have worked with a clinical IT system
- Have used clinical coding
Personal Attributes
Essential
- Can demonstrate excellent written and verbal communication
- Have excellent inter-personal skills and are able to work in a team.
- Is able to work autonomously and can prioritise their workload.
- Has good time management and can meet deadlines.
- Is flexible and can adapt quickly to changing situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.