Job responsibilities
The
Portsmouth South Coast Primary Care Network (PCN) is a PCN that comprises of 2
GP Practices based in the south of Portsmouth City. Trafalgar Medical Group Practice is the lead
Practice for the PCN. Its patient lists
are located within a shared catchment area.
The role of PCN Pharmacy Technician is an exciting new opportunity and
forms part of an evolving multi-disciplinary team which will support patients
from both Practices.
Purpose of the role
The post
holder is a pharmacy technician and
is an integral part of the general practice team, working within their
professional boundaries in each practice within the Primary Care Network (PCN).
This role
will work under the supervision of the clinical pharmacist to ensure the safe,
accurate and timely supply of prescribed medication to patients.
They will provide
technical and administrative support to the clinical pharmacist and clinicians.
The pharmacy technician will support the PCN
and practice clinical team with queries around medication from patients.
The pharmacy technician will complete
audits around patient safety in the prescribing of medication and present the
information for sharing with the clinical team.
Key Duties and
Responsibilities
The following
are the core responsibilities of the PCN pharmacy technician. There may be, on
occasion, a requirement to carry out other tasks. This will be dependent upon
factors such as workload and staffing levels:
Primary
To
work as part of a multi-disciplinary team whilst in a supporting function to
the clinical pharmacist and other clinicians and within agreed prescribing
standard operating procedures
To
support the clinical pharmacist as the PCN point of contact for all medicines
related matters
To
process repeat medication requests, including the conversion of acute requests
to repeat medicines, changing quantities of medicines
To
issue prescriptions in line with agreed clinical protocols and within your
competency
To
encourage cost-effective prescribing throughout the PCN
To
undertake medicines reconciliation post discharge and on other transfers of
care
To
update and maintain accurate and timely patient medication records on each
practice clinical system, including advice given and action taken
To
liaise with secondary and primary care colleagues to ensure correct medicines
are continued following the transfer of care
To
monitor practice adherence to the prescribing policy
To
support virtual and remote models of consultation and support including e-consultations,
telehealth and telemedicine
To
liaise with practices and implement and embed a robust repeat prescribing
system for use across all practices
To
support the clinical pharmacist in improving the quality and effectiveness of
prescribing through clinical audit and education to improve performance against
NICE standards, and clinical and prescribing guidance
To
support the clinical pharmacist in producing a prescribing newsletter or
bulletin on a quarterly basis
To
ensure appropriate supervision of safe storage, rotation and disposal of
vaccines and drugs
To
apply infection-control measures within the practice according to local and
national guidelines
To
identify and be proactive in your training needs and development and as agreed
with the Clinical Pharmacist.
To
support in the delivery of enhanced services and other service requirements on
behalf of the PCN
To
participate in the management of patient complaints when requested to do so and
participate in the identification of any necessary learning brought about
through incidents and near-miss events
To
actively signpost patients to the correct healthcare professional
To
undertake all mandatory training and induction programmes
To
contribute to and embrace the spectrum of clinical governance
To
attend a formal appraisal with their manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed
To
contribute to public health campaigns (e.g. flu clinics) through advice or
direct care
To
maintain a clean, tidy, effective working area at all times
Secondary
In addition to
the primary responsibilities, the pharmacy technician may be requested to:
a.
Support
delivery of QOF, incentive schemes, CQUIN and other quality or cost
effectiveness initiatives
b.
Undertake
any tasks consistent with the level of the post and the scope of the role,
ensuring that work is delivered in a timely and effective manner
c.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
Health and Safety
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security and:
Use
personal security systems within the workplace according to practice
guidelines;
Identify
the risks involved in work activities and undertake such activities in a way
that manages those risks;
Make
effective use of training to update knowledge and skills;
Use
appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards;
Report
potential risks identified
Equality and Diversity
The
post holder will support the equality, diversity and rights of patients, carers
and colleagues and:
Act
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and current
legislation;
Respect
the privacy, dignity, needs and beliefs of patients, carers and colleagues.