Job summary
An exciting opportunity has arisen at Whittington Moor
Surgery. We are looking for someone who would thrive in a busy, fastpaced
and friendly environment, working closely with our administrative, secretarial
and clinical teams.
This post offers 12 to 16 hours per week, working across three
days. Working days would include a Tuesday and Friday and we can be flexible
with the 3rd day.
If you enjoy a varied and rewarding role and can confidently
work in a dynamic GP practice setting, we would love to hear from you.
Main duties of the job
Your responsibilities will include:
Checking and
processing incoming electronic documents
Arranging routine
appointments at the request of the clinical team
Managing the practice
referral log and processing urgent and routine referrals
Contacting external
agencies by email and telephone on behalf of the clinical team
Accurate coding of information into patient
records
Taking and typing up
meeting minutes as required
Keeping the
clinical team up to date with Advice and Guidance responses from consultants
Managing requests
for GP letters and reports
Liaising with all
departments across the practice to ensure smooth workflow
Managing safeguarding reports, coordinating safeguarding meetings/conferences,
and supporting the clinical team with agreed actions and follow-up tasks
Other administrative duties
About us
Whittington Moor Surgery is a well established and welcoming GP practice located in the heart of Chesterfield. We care for a growing list of more than 8500 patients, offering high quality, compassionate primary care to our local community.
We are a busy, friendly and supportive practice, where teamwork is central to everything we do. Our administrative, secretarial and clinical teams work closely together to provide a smooth, efficient service and a positive, professional environment for both staff and patients.
As a practice, we value:
- Excellent patient care
- Strong communication and collaboration
- A supportive workplace culture
- Continuous improvement and adaptability
We're proud to foster a workplace where colleagues help one another, share knowledge, and enjoy strong working relationships. If you're looking to join a practice that combines a warm team atmosphere with a high standard of care, Whittington Moor Surgery is an excellent place to build your skills and develop your career.
Job description
Job responsibilities
We are looking for an enthusiastic and
organised Practice Secretary to provide exceptional administrative
support within our busy GP practice. This is a varied role where no two days
are the same, and you'll play an important part in helping our team deliver
high quality care to patients.
We're seeking someone who is adaptable,
professional and committed to excellent service. All staff may be asked to take
on new duties as the practice develops, and we value teamwork, flexibility and
a positive attitude. Confidentiality and patient care are at the heart of
everything we do.
Main
Responsibilities
Supporting patients with booking, amending and cancelling
appointments
Preparing, typing and sending referrals to hospitals and
consultants
Checking and following up outstanding or rejected referrals,
supporting the secretarial and clinical teams
Taking and typing minutes of meetings
Accurately coding from electronic documents into patient records
Entering and tracking referrals within the clinical system
Contacting consultants and patients by telephone as needed
Recording and passing on clear, accurate messages to the
appropriate staff member
General administrative and clerical duties
Typing and processing medical reports
Assisting in managing QOF domains
Clinical coding and summarising
Managing safeguarding reports, conference attendance and actions
Carrying out any other reasonable tasks delegated by the Management
Team or GP Partners
Job description
Job responsibilities
We are looking for an enthusiastic and
organised Practice Secretary to provide exceptional administrative
support within our busy GP practice. This is a varied role where no two days
are the same, and you'll play an important part in helping our team deliver
high quality care to patients.
We're seeking someone who is adaptable,
professional and committed to excellent service. All staff may be asked to take
on new duties as the practice develops, and we value teamwork, flexibility and
a positive attitude. Confidentiality and patient care are at the heart of
everything we do.
Main
Responsibilities
Supporting patients with booking, amending and cancelling
appointments
Preparing, typing and sending referrals to hospitals and
consultants
Checking and following up outstanding or rejected referrals,
supporting the secretarial and clinical teams
Taking and typing minutes of meetings
Accurately coding from electronic documents into patient records
Entering and tracking referrals within the clinical system
Contacting consultants and patients by telephone as needed
Recording and passing on clear, accurate messages to the
appropriate staff member
General administrative and clerical duties
Typing and processing medical reports
Assisting in managing QOF domains
Clinical coding and summarising
Managing safeguarding reports, conference attendance and actions
Carrying out any other reasonable tasks delegated by the Management
Team or GP Partners
Person Specification
Qualifications
Essential
- GCSE Grade C or above in English.
- Proficient in use of computer packages (word processing/email etc)
- Ability to record and/or pass on accurate information both written and verbal
- Ability to prioritise workload and manage multiple deadlines
- A minimum of one years recent office experience
- Smart appearance
- Ability to communicate at all levels
- Adaptable/flexible
- Confidentiality/tact/diplomacy
- Friendly outgoing personality
Desirable
- RSA Stage III (or equivalent) typing/word processing
- GCSE Grade C or above in Maths
- Experience of administrative duties in a previous post
- Previous experience of working in general practice
Person Specification
Qualifications
Essential
- GCSE Grade C or above in English.
- Proficient in use of computer packages (word processing/email etc)
- Ability to record and/or pass on accurate information both written and verbal
- Ability to prioritise workload and manage multiple deadlines
- A minimum of one years recent office experience
- Smart appearance
- Ability to communicate at all levels
- Adaptable/flexible
- Confidentiality/tact/diplomacy
- Friendly outgoing personality
Desirable
- RSA Stage III (or equivalent) typing/word processing
- GCSE Grade C or above in Maths
- Experience of administrative duties in a previous post
- Previous experience of working in general practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
