Job summary
Social prescribing empowers people to take control of their health and
wellbeing through referral to link workers who give time, focus on what
matters to me and take a holistic approach, connecting people to community
groups and statutory services for practical and emotional support. In this role
the link workers will support people with long term conditions, and young
people with complex needs to access existing groups, ensuring that they get the
right support to manage their health and wellbeing needs.
Social prescribing can help to strengthen community resilience and
personal resilience, and reduces health inequalities by addressing the wider
determinants of health, such as debt, poor housing and physical inactivity, by
increasing peoples active involvement with their local communities. It
particularly works for people with long-term conditions (including support for
mental health), for people who are lonely or isolated, or have complex social
needs which affect their wellbeing.
This
position offers an excellent opportunity to join our dynamic team, located
within our newly refurbished Rawling Road Surgery.We welcome enquiries and would be happy to discuss the role.
Interviews will be held on 15th January and the morning of 16th January.
Main duties of the job
Take referrals from GP practice staff, pharmacies, multi-disciplinary
teams, hospital discharge teams, allied health professionals, fire service,
police, job centres, social care services, housing associations, and voluntary,
community and social enterprise VCSE organisations list not exhaustive.
Provide personalised support to individuals, their families and
carers to take control of their long term conditions and social issues
affecting their health and wellbeing, help them to live independently and
improve their health outcomes. Develop trusting relationships by giving people
time and focus on what matters to me. Take a holistic approach, based on the
persons priorities and the wider determinants of health. Co-produce a personalised
support plan to improve health and wellbeing, introducing or reconnecting
people with long term conditions to community groups and statutory services.
The role will require managing and prioritising your own caseload, in
accordance with the needs, priorities and any urgent support required by
individuals on the caseload.
About us
Birtley and Central Gateshead Primary Care Network is a
small network of three practices. Birtley Medical Group, Oxford Terrace &
Rawling Road Medical Group and Second Street Surgery.
Accountability& Quality:We behave with
candour in our dealings with staff, patients and partner organisations building
trustworthy, open, transparent relationships that further our aim to provide
excellent patient-centered, accessible services. We have a highly effective,
safe and innovative organisation with a culture of continuous quality
improvement.
Staff & Patient Involvement:We are a
committed and inspired team striving to be the best at what we do. Working with
patients we shape and continuously improve our services within the health and
wellbeing system.
Leading the Way:Our involvement in teaching, research
and integration with health and social care ensure that we are proactive and
productive in planning and delivery.
Job description
Job responsibilities
Please refer to attached job description for full details of the followings objectives and tasks:
Referrals
Provide personalised support
Support community groups and VCSE organisations to receive referrals
Work collectively with all local partners to ensure community groups are strong and sustainable
General tasks & data capture
Professional development
Miscellaneous
Job description
Job responsibilities
Please refer to attached job description for full details of the followings objectives and tasks:
Referrals
Provide personalised support
Support community groups and VCSE organisations to receive referrals
Work collectively with all local partners to ensure community groups are strong and sustainable
General tasks & data capture
Professional development
Miscellaneous
Person Specification
Training and Skills
Essential
- Ongoing internal and external training to keep up to date with changes and developments
- Proven record of excellent written and verbal communication skills and interpersonal skills
- Evidence of excellent knowledge of Microsoft Office
- Able to deal with service users sensitively
- Able to work as part of a team
- Able to prioritise and manage own workload
- Excellent motivational and influencing skills
- Excellent negotiating skills
- Excellent interpersonal skills
- Strong analytical and judgement skills
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
- Experience providing advice/signposting to users
Desirable
- Long term conditions training
- Welfare Rights basic training
Experience
Essential
- Experience in use of databases
- Experience of administrative duties
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Knowledge and familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
- Full UK Driving license and use of a vehicle
Desirable
- Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
- Vulnerable adults awareness
- Experience of care of the elderly
- Understanding of current issues facing the NHS
- Knowledge of social services structures Training in continuing care criteria
- Understanding of health and social care processes
- Phlebotomy skills and experience
Personal Qualities
Essential
- Professional attitude and assertive approach
- Committed to development
- Conscientious, hardworking and self motivated to work with minimal supervision
- Creative and tenacious in finding solutions to difficult problems
- Ability to work with information, clinicians, social workers and managers
- Ability to meet deadlines and work under pressure
- Ability to engage and sustain relationships with all professionals, other organisations and service users
- Approachable and flexible
- Honest and reliable
- Enthusiastic
- Sensitive to patients needs
- Willingness to undergo further training or development
- Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in the future in line with changing priorities
- Access to and ability to use transport, as travel between sites will be required for meetings and training
- Willingness to undergo further training and development as the job develops
Qualifications
Essential
- ECDL or equivalent
- Diploma/ HNC level or relevant experience
- NVQ Level 3 Business Administration or relevant experience
Person Specification
Training and Skills
Essential
- Ongoing internal and external training to keep up to date with changes and developments
- Proven record of excellent written and verbal communication skills and interpersonal skills
- Evidence of excellent knowledge of Microsoft Office
- Able to deal with service users sensitively
- Able to work as part of a team
- Able to prioritise and manage own workload
- Excellent motivational and influencing skills
- Excellent negotiating skills
- Excellent interpersonal skills
- Strong analytical and judgement skills
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
- Experience providing advice/signposting to users
Desirable
- Long term conditions training
- Welfare Rights basic training
Experience
Essential
- Experience in use of databases
- Experience of administrative duties
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Working in a multi-disciplinary setting where influence and negotiation is required
- Knowledge and familiarity with medical terminology
- Working in a busy and demanding environment whilst delivering in a timely manner
- Full UK Driving license and use of a vehicle
Desirable
- Minimum of 2 years experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
- Vulnerable adults awareness
- Experience of care of the elderly
- Understanding of current issues facing the NHS
- Knowledge of social services structures Training in continuing care criteria
- Understanding of health and social care processes
- Phlebotomy skills and experience
Personal Qualities
Essential
- Professional attitude and assertive approach
- Committed to development
- Conscientious, hardworking and self motivated to work with minimal supervision
- Creative and tenacious in finding solutions to difficult problems
- Ability to work with information, clinicians, social workers and managers
- Ability to meet deadlines and work under pressure
- Ability to engage and sustain relationships with all professionals, other organisations and service users
- Approachable and flexible
- Honest and reliable
- Enthusiastic
- Sensitive to patients needs
- Willingness to undergo further training or development
- Requires a flexible approach, and a highly motivated post holder. The role may need to be reviewed and developed in the future in line with changing priorities
- Access to and ability to use transport, as travel between sites will be required for meetings and training
- Willingness to undergo further training and development as the job develops
Qualifications
Essential
- ECDL or equivalent
- Diploma/ HNC level or relevant experience
- NVQ Level 3 Business Administration or relevant experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
