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Welling Medical Practice

Very Experienced Receptionist with Administrative Skills

The closing date is 19 January 2026

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Job summary

We are looking for an enthusiastic, experienced receptionist with administrative skills, to join our friendly, forward thinking practice team, to work 30 hours a week and provide a high quality service to our 11,300 patients. You will be required to work at Welling.

We are a GP training Practice (Bexley & Sidcup VTS).

High QOF Achievement

IT : EMIS Web & Docman in use. Training can be arranged if not familiar with the system.

Main duties of the job

You should be an experienced receptionist preferably within an NHS role along with an excellent telephone manner, you must be able to demonstrate the ability to multitask while working alongside the team as well as on your own. A knowledge of EMIS Web and Docman are preferable but not essential as training will be given.

About us

We are a friendly, hardworking, organised team who would welcome you to join us.

Clinical team : 3 Partners, 4 Pharmacist and have four Care Co-Ordinator's. We currently have two GP trainee's.

Supported with allied health professionals including practice nurses and a Medical Assistant.

Supportive staff & clinical team with opportunities to contribute in regular staff meetings.

Details

Date posted

05 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2668-26-0000

Job locations

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Welling Medical Practice

12 Avery Hill Road

London

SE9 2BD


Job description

Job responsibilities

Duties and Responsibilities:

  • Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
    • Maintaining and monitoring the Practice appointments system
    • Making patients aware of the appointment booking procedure
    • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
    • Processing and distributing incoming (and outgoing) mail
    • Taking messages and passing on information accurately
    • Filing and retrieving paperwork
    • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
    • re-stock consulting rooms as required
    • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Processing and recording information in accordance with Practice procedures following Data Protection.
  • Providing clerical assistance including word/data processing, filing and photocopying

Job description

Job responsibilities

Duties and Responsibilities:

  • Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols
    • Maintaining and monitoring the Practice appointments system
    • Making patients aware of the appointment booking procedure
    • Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
    • Processing and distributing incoming (and outgoing) mail
    • Taking messages and passing on information accurately
    • Filing and retrieving paperwork
    • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
    • re-stock consulting rooms as required
    • Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
  • Processing and recording information in accordance with Practice procedures following Data Protection.
  • Providing clerical assistance including word/data processing, filing and photocopying

Person Specification

Qualifications

Essential

  • To have experience working in a busy reception area.
Person Specification

Qualifications

Essential

  • To have experience working in a busy reception area.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Welling Medical Practice

Address

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Employer's website

https://www.wellingmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Welling Medical Practice

Address

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Employer's website

https://www.wellingmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager

Michelle Payne

michelle.payne1@nhs.net

02081293086

Details

Date posted

05 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A2668-26-0000

Job locations

Welling Medical Practice

2 Danson Crescent

Welling

Kent

DA16 2AT


Welling Medical Practice

12 Avery Hill Road

London

SE9 2BD


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