Job summary
Crickhowell Group Practice is looking to recruit a highly organised and efficient Medical Administrator to assist our healthcare team in delivering patient care and administrative services. In this position there will be the requirement to deliver a variety of administrative duties. The ideal candidate will have excellent communication skills, attention to detail, and a strong understanding of confidentiality and office procesess.
Main duties of the job
To provide general secretarial support to the organisation.
Job Responsibilities
- To perform all clerical and administrative duties.
- To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- Managing choose & book to make appointments, bookings and admissions as required including e-Referrals
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- Respond as required to incoming Private Medical work requests, keeping a record of and liaising with the GP Partners for the timely completion of the work and ensuring payment
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Utilising Lexicon or some other dictation software as appropriate
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- Any emergent Secretarial Duties as appropriate to the running of the practice
About us
We are a busy practice set in the Bannau Brycheiniog (Brecon Beacons) National Park, made up of 7 doctors; 5 nurses and 2 Healthcare Assistant.
If you enjoy working in a busy environment and in a role that has plenty of opportunities to help people this is the job for you. We are increasing our admin team and are looking for individuals who are great communicators, enjoy challenges and are hard working.
You will also be part of the team answering busy phone lines and email enquiries and providing support to our clinical team helping them manage their daily tasks.
You will need to be comfortable working as a member of the team and also, for some of the time, working autonomously.
Appropriate office attire is expected at all times and uniform blouses/shirts will be provided
Successful candidate will be able to work Thu- Fri 0830-1700.
Experience in using multiple Information Technology (IT)packages would be ideal, but as a starting point we are looking for people with a proven track record in using Microsoft Office software and email.
Team members need to be able to multi-task; take down and pass on information clearly and accurately and possess a calm approach when carrying out their duties.
Job description
Job responsibilities
Job responsibilities
To provide general secretarial support to the organisation.
Job Responsibilities
- To perform all clerical and administrative duties.
- To provide an efficient typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- Managing choose & book to make appointments, bookings and admissions as required including e-Referrals
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- Respond as required to incoming Private Medical work requests, keeping a record of and liaising with the GP Partners for the timely completion of the work and ensuring payment
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Utilising Lexicon or some other dictation software as appropriate
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- Any emergent Secretarial Duties as appropriate to the running of the practice
Job description
Job responsibilities
Job responsibilities
To provide general secretarial support to the organisation.
Job Responsibilities
- To perform all clerical and administrative duties.
- To provide an efficient typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- Managing choose & book to make appointments, bookings and admissions as required including e-Referrals
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- Respond as required to incoming Private Medical work requests, keeping a record of and liaising with the GP Partners for the timely completion of the work and ensuring payment
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- Utilising Lexicon or some other dictation software as appropriate
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- Any emergent Secretarial Duties as appropriate to the running of the practice
Person Specification
Qualifications
Essential
- Detailed Knowledge of Microsoft Office
- Excellent Communication Skills
- Ability to prioritise and organise workload
- Ability to handle difficult situations in a calm, efficient and professional manner
- Flexible appropriate to work
- Team work
- Attention to detail
- Excellent IT skills
- Ability to maintain confidentiality
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills
- Professional and compassionate attitude toward patients and staff.
Desirable
- Medical Secretary experience
- Understanding medical terminology
Person Specification
Qualifications
Essential
- Detailed Knowledge of Microsoft Office
- Excellent Communication Skills
- Ability to prioritise and organise workload
- Ability to handle difficult situations in a calm, efficient and professional manner
- Flexible appropriate to work
- Team work
- Attention to detail
- Excellent IT skills
- Ability to maintain confidentiality
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills
- Professional and compassionate attitude toward patients and staff.
Desirable
- Medical Secretary experience
- Understanding medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
