Data Quality Co-ordinator

Job description

Job responsibilities

Total overall responsibility and management of the day-to-day functionality of the organisations data quality systems, IT systems, Qof and Quality Contracts.

Duties can include but are not limited to, Qof management lead, mentorship, training + development of staff in relation to IT, Qof + data quality, to support the Caldicott Guardian + IG lead in relation to IT + data quality, to be the Practice IT + Digital lead and to support the management team in meeting Practice and CQC standards.

The following are the core responsibilities of the Data Quality Co-Ordinator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Total overall responsibility for Qof + Quality Contract

b. Chair monthly Qof + Quality Contract Meetings providing an update on progress to the Partners + Management Team

c. To chair an annual update meeting on Qof + Quality Contract to the Practice Team

d. Train, mentor + develop the Data Quality Administrator

e. Support the Data Quality Administrator in the completion of Chronic Disease Recall system, bulk text messaging + campaigns, importing/updating of templates, word documents + clinical system

f. Induction of all new starters with Qof + data quality training

g. Continual review of staff data quality + feedback to staff with the support of the Management Team

h. Develop a Qof training package for all GP trainees + students

i. Carry out regular data quality audits

j. Support the Caldicott Guardian + IG Lead for data audit purposes

k. Support management team in the completion of the annual Data Security Protection Toolkit

l. Support the Management Team with IT + Digital Project management and implementing new systems

m. Clinical system access audits

n. To be aware of the Practices back-up and disaster recovery procedures and ensure these are followed within the Data Quality Team

o. Ensure staff adhere to practice policies regarding IT security and ensuring conformance to Information Governance working closely with the IG Lead and Caldicott Guardian

p. Build, generate and carry out searches as required by the organisation to enable reports to be produced and action plans devised

q. Support the practice manager with all elements of the online patient access software and online consultations

r. Assist the Administration Team with coding of all patient correspondence

s. Support Trainees + Students with clinical and quality improvement audits

Person Specification

Experience

Essential

• Experience of establishing effective office administrative systems

Desirable

• Experience of working with the following:
• MS Server and Desktop operating systems, Windows, SAN Technology, Anti-virus products, network infrastructure appliances, firewalls
• Experience of working in a health care setting
• Experience of using EMIS Web, Docman, iPlato, AccuRx

Skills + Personal Qualities

Essential

• Excellent communication skills (written and oral)
• Excellent IT skills
• Clear, polite telephone manner
• In-depth knowledge of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure
• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)

Desirable

• Degree in IT or related subject

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Irwell Medical Practice

Address

Irwell Mill

Rochdale Road

Bacup

Lancashire

OL13 9NR

Employer's website

https://irwellmedicalpractice.nhs.uk/ (Opens in a new tab)