Irwell Medical Practice

Medical Administrator

Information:

This job is now closed

Job summary

Role Available: Permanent role. Hours to be worked between 8am-6.30pm Monday to Friday. Please state on your application if you would like part or full-time hours.

We are looking for a hardworking, reliable and well-motivated flexible person to join our busy admin team who strives to ensure that our patients receive the best possible service from the Practice.

A background in Primary Care or NHS administration is desirable though not essential as training and support will be available for the right candidate.

Membership of NHS Pension Scheme is automatic on appointment.

For more information on the practice, please visit our website at:

www.irwellmedicalpractice.nhs.uk

This post is subject to a disclosure check by the Disclosure and Barring Service and successful references.

Email: irwellmedicalpractice@nhs.net

Closing date: 16th February 2024- 4pm

We reserve the right to close posts early if we receive sufficient applications. Unfortunately only short listed applicants will be contacted.

Main duties of the job

Processing incoming and outgoing mail

Photocopy documentation as required

Process recall letters as requested

To maintain the computer clinic system in an accurate and secure manner.

Data entry of new and temporary registrations and relevant patient information

Ensure all emails are dealt with accordingly & are promptly taken to the relevant department.

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Input data into the patients healthcare records as necessary

Action GP2GP tasks

Process requests for information i.e. SAR

Process incoming test results, ensuring they are referred to the relevant clinician

Process all DNA letters in accordance with current protocol

Read code data on Emis Web + Docman

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Manage all administrative queries as necessary

Work with DQ Co-ordinator

Carry out system searches as requested

Undertake any other additional duties appropriate to the post as requested by the Partners or Management.

Support all clinical staff with general administrative tasks as requested

Maintain a clean, tidy, effective working area at all times

Ensure all letters are franked and ready for posting. Take franked mail to post office prior to 4.30pm each evening.

About us

Based in the centre of Bacup, Lancashire, we are a large GP training practice with a list size of 14,800 + patients.

For more information on the practice, please visit our website at:

www.irwellmedicalpractice.nhs.uk

Details

Date posted

24 January 2024

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2660-24-0001

Job locations

Irwell Mill

Rochdale Road

Bacup

Lancashire

OL13 9NR


Job description

Job responsibilities

To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies.

Job description

Job responsibilities

To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care

Additional

Essential

  • Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure

Desirable

  • Docman
  • Emis

Experience

Essential

  • Experience of working with the general public Experience of administrative duties
  • Knowledge of IT systems, word outlook etc
  • Maintain office/practice equipment i.e. Printers, computer updates.
  • Maintain IT Log

Desirable

  • Experience of working in a health care setting
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care

Additional

Essential

  • Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure

Desirable

  • Docman
  • Emis

Experience

Essential

  • Experience of working with the general public Experience of administrative duties
  • Knowledge of IT systems, word outlook etc
  • Maintain office/practice equipment i.e. Printers, computer updates.
  • Maintain IT Log

Desirable

  • Experience of working in a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Irwell Medical Practice

Address

Irwell Mill

Rochdale Road

Bacup

Lancashire

OL13 9NR


Employer's website

https://irwellmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Irwell Medical Practice

Address

Irwell Mill

Rochdale Road

Bacup

Lancashire

OL13 9NR


Employer's website

https://irwellmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Lead

Natalie White

irwellmedicalpractice@nhs.net

01706335340

Details

Date posted

24 January 2024

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2660-24-0001

Job locations

Irwell Mill

Rochdale Road

Bacup

Lancashire

OL13 9NR


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