Job summary
Mocketts Wood Surgery currently have a vacancy for an enthusiastic/ motivated Secretary (Medical) in order to enhance our team at Mocketts Wood Surgery.
Main duties of the job
- To perform all clerical and administrative duties/ supporting the team, which will include the typing of letters, reports, patient referrals, minutes, memorandums, coding medical records, emails, management of all incoming correspondence whether electronically or by post.
- Management of choose & book appointments/ bookings and admission as required, including e-Referrals.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of Non NHS medical/insurance records when necessary.
- File patient records and correspondence in patient medical records maintaining accuracy at all times.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with patients and external agencies as required.
- To be flexible when necessary to provide cover for other members of the secretarial team during periods of sickness and annual leave.
About us
Mocketts Wood Surgery currently look after 9200 patients.
We are looking for an enthusiastic, motivated Medical Secretary to join our team. We have 2 GP Partners, 3 Locum GP's, 1 Paramedic practitioner, 2 Practice Nurses,1 Nurse Associate, 2 Healthcare assistants, 2 Frailty and Social Care Co-ordinator, and administrative staff including 2 medical secretaries and reception staff.
Patient care is at the centre of all we do and we pride ourselves on giving the best care possible to our valued patients.
Job description
Job responsibilities
To perform all clerical and administrative duties/ supporting the secretarial team.- To provide secretarial service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate, professional and efficient manner at all times.
- Management of choose & book appointments/ bookings and admission as required, including e-Referrals.
- To establish and maintain filing and administrative systems to enable easily accessible and secure access to patient information.
- To retrieve medical records and assist the completion of medical/insurance records as and when necessary.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
Job description
Job responsibilities
To perform all clerical and administrative duties/ supporting the secretarial team.- To provide secretarial service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate, professional and efficient manner at all times.
- Management of choose & book appointments/ bookings and admission as required, including e-Referrals.
- To establish and maintain filing and administrative systems to enable easily accessible and secure access to patient information.
- To retrieve medical records and assist the completion of medical/insurance records as and when necessary.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the clinical system in an accurate and secure manner.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
Person Specification
Qualifications
Essential
- GCSE A - C in English and Maths
- Secretarial studies or business administration certification or equivalent experience would be an asset
- Any relevant I.T. qualifications including EXCEL, Microsoft are necessary for this role.
Desirable
- Medical terminology would be an asset as the role requires accurate coding on patient records/or willingness to undertake relevant training.
Experience
Essential
- Would be an advantage of previous experience within a secretarial role.
- Must have working knowledge/skills of IT systems.
- Must be a team player and adaptable to change is important
- Experience of resolving problems
- Willingness to commit to personal development/training courses as required.
- Understands the need for confidentiality, accuracy and professionalism at all times.
Desirable
- Experience in working previously within a healthcare setting would be an advantage
- Experience working as a medical secretary
Person Specification
Qualifications
Essential
- GCSE A - C in English and Maths
- Secretarial studies or business administration certification or equivalent experience would be an asset
- Any relevant I.T. qualifications including EXCEL, Microsoft are necessary for this role.
Desirable
- Medical terminology would be an asset as the role requires accurate coding on patient records/or willingness to undertake relevant training.
Experience
Essential
- Would be an advantage of previous experience within a secretarial role.
- Must have working knowledge/skills of IT systems.
- Must be a team player and adaptable to change is important
- Experience of resolving problems
- Willingness to commit to personal development/training courses as required.
- Understands the need for confidentiality, accuracy and professionalism at all times.
Desirable
- Experience in working previously within a healthcare setting would be an advantage
- Experience working as a medical secretary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
