Job summary
To assist
the Operations Manager in ensuring that we are CQC compliant and that all
operational issues are dealt with in a timely manner.
Main duties of the job
- Manage
and coordinate risk assessments
-
Oversee and ensure the smooth operation of office procedures
-
Handle incoming and outgoing correspondence, including emails, letters and
phone calls
-
Coordinate meetings and appointments
-
Ensure HR including recruitment, onboarding and induction is compliant and
filed correctly
- Ensure
that mandatory staff training is kept up to date and all records are stored securely
- Work closely with the Operations Manager to ensure that for all heath and safety matters, we are working within the applicable regulatory frameworks
- Maintain
and update company databases and records including medical calibration and PAT
testing
- Liaise, as necessary, with utility companies in event of any issues
-
Conduct water checks regularly and waste audits as needed
- Responsible for ordering all consumables as well as distributing kitchen and janitorial supplies between clinical and non clinical areas.
-
Maintain standards of cleanliness and tidiness in the surgery and car park
- Liaise
with the cleaners ensuring that COSHH legal requirements are complied with
-
Liaise with the Handyman on all maintenance issues ensuring that records are kept of all work carried out
About us
Balmore Park Surgery is a supportive, training practice consisting of 11 GPs, 7 Nurses, 4 Advanced Nurse Practitioners, a Mental Health Practitioner, 3 HCAs and 2 Phlebotomists, in addition to a Pharmacy team consisting of 4 Pharmacists, 2 Pharmacy technicians and a prescriptions clerk.
Job description
Job responsibilities
- Manage
and coordinate risk assessments
-
Oversee and ensure the smooth operation of office systems and procedures
-
Handle incoming and outgoing correspondence, including emails, letters and
phone calls
-
Coordinate meetings and appointments
-
Ensure HR including recruitment, onboarding and induction is compliant and
filed correctly
- Ensure
that mandatory staff training including Health & Safety is kept up to date
and all records are stored securely
- Maintain
and update company databases and records including medical calibration and PAT
testing
-
Conduct monthly water check and yearly waste audit
- Order kitchen consumables and keep stocked
-
Maintain standards of cleanliness and tidiness in the surgery and car park
Job description
Job responsibilities
- Manage
and coordinate risk assessments
-
Oversee and ensure the smooth operation of office systems and procedures
-
Handle incoming and outgoing correspondence, including emails, letters and
phone calls
-
Coordinate meetings and appointments
-
Ensure HR including recruitment, onboarding and induction is compliant and
filed correctly
- Ensure
that mandatory staff training including Health & Safety is kept up to date
and all records are stored securely
- Maintain
and update company databases and records including medical calibration and PAT
testing
-
Conduct monthly water check and yearly waste audit
- Order kitchen consumables and keep stocked
-
Maintain standards of cleanliness and tidiness in the surgery and car park
Person Specification
Qualifications
Essential
- - Must be able to navigate excel spreadsheets with ease
Experience
Essential
- - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- - Proven experience in an administrative role
- - Strong organisational and time management skills
- - Excellent written and verbal communication skills
- - Ability to handle confidential information with discretion
- - Attention to detail and accuracy in work
- - Practical and resourceful in finding solutions to operational issues
- - Able to climb stairs multiple times a day, as necessary
- - Used to working as part of a team
- - Confident dealing with all levels of staff internally
- - Self assured in dealing with external contractors
- - Other tasks as reasonably requested by the Practice Management team
Desirable
- - Worked previously in a GP Practice
- - Previous work in health care setting would be of benefit as would knowledge of the CQC
- - Have experience of EMIS web
Person Specification
Qualifications
Essential
- - Must be able to navigate excel spreadsheets with ease
Experience
Essential
- - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- - Proven experience in an administrative role
- - Strong organisational and time management skills
- - Excellent written and verbal communication skills
- - Ability to handle confidential information with discretion
- - Attention to detail and accuracy in work
- - Practical and resourceful in finding solutions to operational issues
- - Able to climb stairs multiple times a day, as necessary
- - Used to working as part of a team
- - Confident dealing with all levels of staff internally
- - Self assured in dealing with external contractors
- - Other tasks as reasonably requested by the Practice Management team
Desirable
- - Worked previously in a GP Practice
- - Previous work in health care setting would be of benefit as would knowledge of the CQC
- - Have experience of EMIS web
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
