Projects Support Officer

Job summary

GPS Healthcare is looking for a proactive and well-organised Projects Support Officer to play a key role in supporting the delivery of clinical, contractual and improvement projects across our Primary Care Network (PCN).

Working closely with the PCN & Projects Manager, clinicians and operational teams, you will help coordinate projects, maintain high-quality data and support digital systems that enable services to run smoothly and meet contractual targets. This is a varied role, ideal for someone who enjoys working across multiple priorities, solving problems and supporting projects through from planning to delivery.

You will have clear responsibility for key areas of activity, helping to track progress, identify issues early and contribute ideas to improve how we work. The role also includes patient coordination and digital support, making it a great opportunity to develop experience across both operational and project environments within primary care.

Main duties of the job

Coordinating and maintaining clinical and operational reports to support performance monitoring, planning and contractual delivery.

Taking responsibility for project tracking across initiatives such as Health Inequalities programmes, digital campaigns, Local Incentive Schemes and collaborative work with external partners.

Monitoring progress against project milestones and escalating risks, delays or data issues to support timely delivery.

Supporting data quality within clinical systems, helping ensure records are accurate and reflect the care delivered.

About us

GPS Healthcare is a high-performing, single-practice Primary Care Network (PCN) operating across six sites in central and south Solihull. We provide care to nearly 40,000 patients and work collaboratively with partner PCNs, University Hospitals Birmingham (UHB), Solihull Council, Community Services, and the Integrated Care Board (ICB).

Our team is committed to providing outstanding patient care within a supportive, forward-thinking environment. Solihull offers excellent transport links, a semi-rural setting, proximity to Birmingham Airport and the NEC, and access to scenic Warwickshire countryside contributing to a high quality of life for both staff and residents.

We offer a comprehensive range of staff benefits including:

Competitive salary aligned with experience and qualifications

Flexible working options to support worklife balance

Membership of the NHS Pension Scheme

Car Lease Scheme (subject to eligibility)

A paid day off for your birthday

Access to our Employee Assistance Programme (EAP)

A friendly, supportive and professional working culture where development is encouraged

Join us at GPS Healthcare and be part of a team committed to improving patient experience, organisational safety and high-quality care.