GPS Healthcare

Advanced Clinical Practitioner (ACP) Home Visiting & Clinical Triage

The closing date is 30 June 2025

Job summary

The post holder is an Advanced Clinical Practitioner (ACP), delivering care to patients who are acutely unwell, housebound, recently discharged from hospital, or require clinical triage input. They will work within GPS Healthcare, a one-practice Primary Care Network (PCN) serving approximately 40,000 patients in Solihull, as part of a multidisciplinary and multi-agency team.

The ACP will be responsible for both urgent home visiting and clinical triage, managing a range of acute and long-term conditions and supporting continuity of care in the community. They will deliver a high standard of clinical assessment, diagnosis, treatment planning and evaluation, working autonomously within their professional scope of practice.

The post holder will demonstrate safe clinical decision-making and provide expert care, collaborating with the wider general practice team to ensure effective service delivery. The role supports proactive, patient-centred care while contributing to the development of clinical pathways and service improvement. Registration with the appropriate professional body and a recognised ACP qualification are essential.

Main duties of the job

Deliver a high standard of patient care to individuals in their own homes, including those recently discharged from hospital, housebound, or with complex needs, using advanced autonomous clinical skills and broad clinical knowledge. Provide expert assessment, diagnosis, and management of a range of acute and long-term conditions, working both remotely and face-to-face.

Manage a daily clinical caseload involving urgent home visits and triage, ensuring timely and appropriate care for patients across the Primary Care Network (PCN), including prioritising same-day and routine appointments.

Respond to urgent and acute presentations as part of a multidisciplinary team (MDT), ensuring safe escalation and continuity of care. Actively participate in triaging patient contacts via telephone, digital, and online systems, making autonomous clinical decisions within scope.

Support proactive care planning and early intervention through case identification, risk stratification, and the development of personalised care plans. Where appropriate, engage in advanced care planning discussions with patients and families.

Collaborate closely with colleagues across the PCN and wider health and care system including community nursing, social care, mental health, and voluntary sector teams to ensure integrated, person-centred care delivery.

Contribute to service development and clinical quality improvement initiatives related to urgent care, triage and home visiting within the PCN.

About us

GPS Healthcare is a high-achieving, single-practice Primary Care Network (PCN) with six sites located across central and south Solihull. Serving over 40,000 patients, we work in close partnership with neighbouring PCNs, University Hospitals Birmingham (UHB), Solihull Council, UHB Community Services, and the Birmingham and Solihull Integrated Care Board (ICB), enabling us to respond effectively to local health needs and population priorities.

Our team is passionate about providing outstanding care within a forward-thinking, supportive environment. Based in a well-connected semi-rural area, Solihull offers easy access to Birmingham, the NEC, Birmingham Airport and picturesque Warwickshire countryside all combining to provide a high quality of life for our team and patients alike.

We offer a wide range of benefits to support your wellbeing and professional development, including:

Competitive salary aligned with experience and qualifications
Flexible working options to support work-life balance
Membership of the NHS Pension Scheme
Car Lease Scheme available to eligible employees
A day off for your birthday, because you deserve it
Access to our Employee Assistance Programme (EAP) for wellbeing and mental health support
A professional, friendly and supportive workplace culture where your voice matters and development is encouraged

Join us at GPS Healthcare and be part of a multidisciplinary team making a meaningful difference to our community.

Date posted

18 June 2025

Pay scheme

Other

Salary

£60,851 a year £31.12 per hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2634-25-0000

Job locations

198 Tanworth Lane

Shirley

Solihull

West Midlands

B90 4DD

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Advanced Clinical Practitioner (ACP) Home Visiting & Clinical Triage

Salary:

£60,851 (£31.12ph) FTE

Hours: Up to 37.5 Hours

Conditions of Service: GPS Contract of Employment

Responsible to: Clinical Triage Lead

Statement of Purpose

The post holder will provide services to the practice population through home visiting services and clinical triage. The Advanced Clinical Practitioner will deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols. This role combines face-to-face clinical assessment and management in patients homes with remote triage for acute, urgent and routine clinical presentations.

They will demonstrate safe clinical decision-making and expert care, including assessment and diagnostic skills, for patients within the general practice. The post holder will demonstrate critical thinking in the clinical decision-making process.

Main Duties and Responsibilities

Acute care i.e. participation in triage, providing same day appointments, visiting patients at home.

Provide clinical assessments, diagnosis, and management of patients in their own homes, including the elderly, housebound, or those recently discharged from hospital.

To prescribe safe, effective and appropriate medication defined by current legislative framework and scope of practice.

Recognise and act on signs of deterioration, initiating appropriate treatment or escalation.

Liaise with GPs, community nurses, social care and community services to ensure continuity and integration of care.

Undertake clinical triage of same-day and routine appointment requests via telephone, digital platforms and online consultations.

Prioritise triaged cases and allocate to the most appropriate clinician or service, or manage independently where within scope.

Identify urgent/emergency presentations and act according to local safeguarding and escalation protocols.

Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based

treatment methods into a management plan. Refer when appropriate.

Work with other health care professionals to identify, diagnose, monitor, manage and treat patients at risk of or with long-term conditions, including on-drug-based treatment methods using a management plan.

Assess and refer patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health.

Recognise adult and child safeguarding situations and report appropriately.

Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Support patients to adopt health promotion strategies that promote healthy lifestyles and apply principle of self-care.

Participate in clinical audits, service development, and quality improvement projects.

Maintain professional registration (e.g., NMC, HCPC) and independent prescribing qualification.

Managing information

Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information.

Engage in regular clinical supervision and peer review.

Ensuring that patent data is kept confidential at all times and is shared on a need-to-know basis only.

Understand responsibility of self and others regarding the Freedom of Information Act.

Maintain confidentiality of information, acting within the terms of the Data Protection Act and Caldicott guidance on patient confidentiality at all times.

Supervision, Education, Training & Development

Understands and demonstrates the characteristics of a role model to members in the team and/or service.

Keep up to date with mandatory training and CPD relevant to the ACP role.

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments (e.g., courses and conferences).

Assess own learning needs and undertake learning as appropriate.

Support and participate in shared learning across the wider organisation.

Undertake continual personal and professional development, taking an active part in reviewing and developing the role and responsibilities, and provide evidence of learning activity as required.

Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.

Health and Safety/Risk Management

The post-holder must comply at all times with the Practices Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post holder will comply with the Data Protection Act (2018) and the Access to Health Records Act (1990).

Note:

The job holder will be expected to undertake any other duties which are not specifically listed but are within the remit, responsibility and accountability of the job.