Job summary
As a Patient Workflow
Administrator you will be responsible for coding and action of clinical
correspondence in a timely but accurate manner to ensure safe patient care.
We receive a great deal of information into GPS each day and throughout the
day. This comes by a variety of routes, both electronic and paper-based. The
correct handling of this information is vital to ensure safe patient care and
the efficient running of the practice. The information needs processing
accurately to make the correct use of it and as a Patient Workflow
Administrator,this job involves responsibility for handling this
information efficiently, safely and diligently and is of the highest
importance.
Paper information is scanned and
then shredded to ensure paper-light operations. The scanned images are handled
by a document management system (Docman) and all information associated with
patients is stored within or attached to their record. The electronic patient
information is handled also by Docman or by a separate module within the
clinical system. We also use NHS email service. Data within scanned documents
cannot be understood by the computer and therefore certain information within
the documents such as new diagnoses or important test results require coding-
entering into the computer database.
Main duties of the job
** To find out more about the key responsibilities take a look at the Job Description attachment under the Supporting Documents heading **
About us
GPS Healthcare is a practice that services approximately 40K patients over 6 premises.
The locations of the key GP Practices are listed below but are not exclusive.Other locations may be added to this list.
You may also be expected to travel to alternative locations for training and development or meetings.
Knowle Surgery, 1500 Warwick Road, Knowle B93 9LE
Meadowside Family Health Centre, 30 Winchcombe Road, Solihull, B92 8PJ
Park Surgery, 278 Stratford Road, Shirley, Solihull, B90 3AF
Tanworth Lane Surgery, 198 Tanworth Lane, Shirley, Solihull B90 4DD
Village Surgery, Cheswick Way, Cheswick Green, Solihull,B90 4JA
Yew Tree Medical Centre, 100 Yew Tree Lane, Solihull B91 2RA
Job description
Job responsibilities
- To manage the information received by the Practice to enable provision of excellent patient care and ensure the patient records are kept up to date and accurate.
- To improve the quality of the data held.
- To facilitate sharing of patient records and data with other providers of health and social care.
- Assign codes to diagnosis and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes.
- Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations.
- Communicate with clinical staff regarding documentation as required.
- Search for information in cases where the coding is complex or unusual.
- Ensure that all codes are current and active on patients records
- To categorise, route and allocate incoming mail, both paper and electronic to the correct team.
- Ensuring patient records are updated accurately and in a timely fashion.
- To monitor your workload and report to your line manager.
- To work as part of the Practice team and become involved in staff training of IT skills as necessary.
- To work as a positive and supportive team member, providing cover for similar posts as required.
- To attend meetings, training and conferences as appropriate for the role and as required.
- To identify areas for quality improvement, risk avoidance or development and take an active part in delivering the business objective.
- To keep up to date with practice information including policy and procedure changes, staff rotas, alerts and service provisions.
- To ensure implementation and adherence to practice policy including; Equality and Diversity, Information Governance (including Data Protection Legislation), Confidentiality and Health and Safety.
- To work flexibly according to the needs of the practice.
- Other such duties, appropriate to the post, as may be required by the line manager, Senior Management or Partners.
Job description
Job responsibilities
- To manage the information received by the Practice to enable provision of excellent patient care and ensure the patient records are kept up to date and accurate.
- To improve the quality of the data held.
- To facilitate sharing of patient records and data with other providers of health and social care.
- Assign codes to diagnosis and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes.
- Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations.
- Communicate with clinical staff regarding documentation as required.
- Search for information in cases where the coding is complex or unusual.
- Ensure that all codes are current and active on patients records
- To categorise, route and allocate incoming mail, both paper and electronic to the correct team.
- Ensuring patient records are updated accurately and in a timely fashion.
- To monitor your workload and report to your line manager.
- To work as part of the Practice team and become involved in staff training of IT skills as necessary.
- To work as a positive and supportive team member, providing cover for similar posts as required.
- To attend meetings, training and conferences as appropriate for the role and as required.
- To identify areas for quality improvement, risk avoidance or development and take an active part in delivering the business objective.
- To keep up to date with practice information including policy and procedure changes, staff rotas, alerts and service provisions.
- To ensure implementation and adherence to practice policy including; Equality and Diversity, Information Governance (including Data Protection Legislation), Confidentiality and Health and Safety.
- To work flexibly according to the needs of the practice.
- Other such duties, appropriate to the post, as may be required by the line manager, Senior Management or Partners.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experienced with medical terminology
- Excellent attention to detail and data entry skills
- Excellent time management skills
- Team Player
- Experience of working in Primary Care previously
Skills Required
Essential
- Clinical Medical Terminology
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Experienced with medical terminology
- Excellent attention to detail and data entry skills
- Excellent time management skills
- Team Player
- Experience of working in Primary Care previously
Skills Required
Essential
- Clinical Medical Terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
