Job summary
Prescribing Clerk Join Our Friendly GP Practice Team
Are you organised, detail-oriented, and passionate about supporting patient care behind the scenes? We are looking for a dedicated Prescribing Clerk to join our busy and supportive GP surgery team.
This is a key role at the heart of our practice, helping ensure patients receive their medications safely, efficiently, and on time. You will work closely with GPs, pharmacists, and the wider clinical team tomanage prescription requests, liaise with community pharmacies, and support safe prescribing processes.
What were looking for:
- Strong administrative skills with excellent attention to detail
- Good communication skills and a friendly, professional manner
- Ability to prioritise workload and work independently
- Experience in a healthcare or GP setting is desirable, but not essential
Why join us?Youll be part of a welcoming and collaborative team that truly values the contribution of every member. This is a great opportunity to develop your knowledge of primary care and make a real difference to patient outcomes in your community.
If youre looking for a meaningful role where your work directly supports patient care, wed love to hear from you.
Main duties of the job
Main Duties of the Role
- Processing repeat prescription requests accurately and within agreed timescales
- Managing prescription queries from patients, pharmacies, and clinicians
- Liaising with GPs, pharmacists, and the wider clinical team to support safe prescribing
- Supporting medication reviews and ensuring prescribing protocols are followed
- Maintaining accurate and up-to-date patient records
- Monitoring prescribing workflows and escalating any issues appropriately
- Contributing to the continuous improvement of prescribing processes within the practice
About us
About the Organisation
Based at Amersham Health Centre, we are a large and well-established GP practice serving a growing population of over 14,500 patients. We have a strong and diverse clinical team made up of 3 GP partners and 9 salaried GPs, supported by an experienced nursing team and a well-developed administrative function.
We are part of the Mid Chiltern Primary Care Network, working collaboratively with neighbouring practices to deliver high-quality, joined-up care to our local community. The PCN is active and forward-thinking, offering opportunities to be involved in wider primary care initiatives and service improvements.
Our practice is known for being well-organised, supportive, and committed to delivering safe, effective, and patient-centred care. You will be joining a team where your contribution is valued and where there are opportunities to develop your skills within primary care.
Job description
Job responsibilities
Job Summary
The Prescribing Clerk plays a key administrative role in supporting the safe and efficient processing of prescriptions within the practice. Working closely with GPs, pharmacists, and the wider practice team, the post holder will ensure that repeat prescription requests are managed accurately, in line with practice protocols, and within agreed timescales.
The role is essential in maintaining high standards of patient care, minimising prescribing errors, and supporting effective medicines management across the practice.
Key ResponsibilitiesPrescription Processing
- Process repeat prescription requests in a timely and accurate manner in accordance with practice protocols
- Ensure all prescriptions are appropriately authorised by a clinician before issue
- Manage electronic prescription requests via clinical systems and online services
- Identify and highlight any discrepancies, queries, or potential medication issues to the appropriate clinician
Patient & Pharmacy Liaison
- Respond to prescription queries from patients in a professional and timely manner
- Liaise with local pharmacies regarding prescription requests, queries, and collection arrangements
- Provide clear and accurate information to patients regarding prescription processes and timescales
Medicines Management Support
- Support clinicians with medication reviews and recall systems where appropriate
- Ensure prescribing aligns with local and national guidelines
- Assist with monitoring high-risk medications and ensuring appropriate checks are in place
Administrative Duties
- Maintain accurate and up-to-date patient records at all times
- File, scan, and code relevant documentation relating to prescribing
- Support the wider administrative team as required to ensure smooth practice operations
Governance & Safety
- Work in line with practice policies, NHS guidelines, and confidentiality requirements
- Adhere to data protection regulations and information governance standards
- Report any prescribing errors, near misses, or safety concerns in line with practice procedures
Person SpecificationEssential
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Good communication and interpersonal skills
- Ability to prioritise workload and work under pressure
- IT literate with the ability to use clinical systems and Microsoft Office
Desirable
- Previous experience working in a GP practice or healthcare setting
- Knowledge of repeat prescribing processes
- Experience using clinical systems such as EMIS.
- Working Relationships
- GP Partners and Salaried GPs
- Practice Pharmacist / Pharmacy Team
- Nursing Team
- Reception and Administrative Staff
- Community Pharmacies
ConfidentialityThe post holder must maintain strict confidentiality in respect of patient and practice information at all times, in line with GDPR and NHS standards.
Equality & DiversityThe practice is committed to promoting equality of opportunity for all staff and patients and expects allemployees to support this commitment.
- Flexibility
The duties outlined above are not exhaustive, and the post holder may be required to undertake additional duties appropriate to the role, as reasonably requested by the Practice Manager.
Job description
Job responsibilities
Job Summary
The Prescribing Clerk plays a key administrative role in supporting the safe and efficient processing of prescriptions within the practice. Working closely with GPs, pharmacists, and the wider practice team, the post holder will ensure that repeat prescription requests are managed accurately, in line with practice protocols, and within agreed timescales.
The role is essential in maintaining high standards of patient care, minimising prescribing errors, and supporting effective medicines management across the practice.
Key ResponsibilitiesPrescription Processing
- Process repeat prescription requests in a timely and accurate manner in accordance with practice protocols
- Ensure all prescriptions are appropriately authorised by a clinician before issue
- Manage electronic prescription requests via clinical systems and online services
- Identify and highlight any discrepancies, queries, or potential medication issues to the appropriate clinician
Patient & Pharmacy Liaison
- Respond to prescription queries from patients in a professional and timely manner
- Liaise with local pharmacies regarding prescription requests, queries, and collection arrangements
- Provide clear and accurate information to patients regarding prescription processes and timescales
Medicines Management Support
- Support clinicians with medication reviews and recall systems where appropriate
- Ensure prescribing aligns with local and national guidelines
- Assist with monitoring high-risk medications and ensuring appropriate checks are in place
Administrative Duties
- Maintain accurate and up-to-date patient records at all times
- File, scan, and code relevant documentation relating to prescribing
- Support the wider administrative team as required to ensure smooth practice operations
Governance & Safety
- Work in line with practice policies, NHS guidelines, and confidentiality requirements
- Adhere to data protection regulations and information governance standards
- Report any prescribing errors, near misses, or safety concerns in line with practice procedures
Person SpecificationEssential
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Good communication and interpersonal skills
- Ability to prioritise workload and work under pressure
- IT literate with the ability to use clinical systems and Microsoft Office
Desirable
- Previous experience working in a GP practice or healthcare setting
- Knowledge of repeat prescribing processes
- Experience using clinical systems such as EMIS.
- Working Relationships
- GP Partners and Salaried GPs
- Practice Pharmacist / Pharmacy Team
- Nursing Team
- Reception and Administrative Staff
- Community Pharmacies
ConfidentialityThe post holder must maintain strict confidentiality in respect of patient and practice information at all times, in line with GDPR and NHS standards.
Equality & DiversityThe practice is committed to promoting equality of opportunity for all staff and patients and expects allemployees to support this commitment.
- Flexibility
The duties outlined above are not exhaustive, and the post holder may be required to undertake additional duties appropriate to the role, as reasonably requested by the Practice Manager.
Person Specification
Qualifications
Essential
- ssential Qualifications
- Good standard of general education, including GCSE (or equivalent) in English and Maths (Grade C/4 or above)
- Competent written and verbal communication skills
- Basic IT literacy, including the ability to use Microsoft Office systems (Word, Outlook)
- Desirable Qualifications
- NVQ Level 2 or 3 in Business Administration, Customer Service, or equivalent
- Training or qualification related to healthcare administration or medicines management
- Evidence of continued professional development (CPD)
Person Specification
Qualifications
Essential
- ssential Qualifications
- Good standard of general education, including GCSE (or equivalent) in English and Maths (Grade C/4 or above)
- Competent written and verbal communication skills
- Basic IT literacy, including the ability to use Microsoft Office systems (Word, Outlook)
- Desirable Qualifications
- NVQ Level 2 or 3 in Business Administration, Customer Service, or equivalent
- Training or qualification related to healthcare administration or medicines management
- Evidence of continued professional development (CPD)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.