GP Assistant

Job description

Job responsibilities

JOB DESCRIPTION GP ASSISTANT

Reporting to The Practice Manager

Location Ling House Medical Centre

Hours of work 32 - 37 hours per week working Monday to Friday

Job Role

To provide effective support to the Clinical, Management and Administrative Team

General Practice Assistants GPAs form part of the multi-disciplinary team within primary care and support the clinicians in the smooth running of the surgery by handling routine administration enabling the clinician to focus on the patient.

The responsibility of the role is to provide support to the following teams

All tasks should be carried out in accordance with Practice policies and procedures.

Main responsibilities of the role

GP/Clinician

Sending out bulk texts and invitation links for various clinics to patients as and when required

Data quality, check clinical coding is correct and the latest QOF codes and templates are being used.

NHS health check invites and code checks

Review and recalls for DMARDS/QOF

Complete clinical audits when requested

Tackling Health Inequalities, promoting patient engagement and health promotion

Arranging appropriate referrals, signposting patients, arranging tests and follow up appointments of patients

Liaise with hospitals and clinics to arrange urgent/emergency appointments

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, benefits agency forms etc.

Helping GP/clinicians liaise with outside agencies e.g. getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)

Extracting information from clinical letters that need coding; adding this to patients notes. Supporting with QOF reviews.

Process online medical access requests

Prepare month end claims to the prescribing authority

Assist with the preparation and running of covid, flu and other clinics

Fast track follow ups

Advice and guidance referrals and task management

Administration Support

Process new patient registrations and deductions

Process records in/out. Code and keep a log of records and Lloyd George received

Check Electronic Referral System (ERS) worklist daily and carry out actions

Check cytology pre-notification lists and telephone patients for QOF Reports

Batch reports received via tasks

Support secretaries and cover when off

Sending of reminders for overdue childhood immunisations and follow up with a phone call

Process patient referrals and send electronically or hard copy

Type reports, letters, and other correspondence

Deal with queries regarding choose and book referrals

Report building repairs to BDCT and chase up when required

Deputise as Fire warden when required

Safeguarding

Work with the Practice Manager and Safeguarding Leads to run the safeguarding system to ensure robust systems in place to follow up safeguarding concerns. Checking unassigned tasks from outside agencies. Maintain the register, update codes and information and provide up to date reports and documentation when required for meetings.

Meetings

Attend and participate in practice and administrative team meetings and PLT.

Communication

This job involves contact with patients and public and staff from other healthcare providers in addition to the day-to-day communications with internal and external colleagues, therefore the role requires excellent customer care skills, polite manner both on the phone and face to face as well as excellent written communication skills.

Competencies and professional development

This role requires the following competence and commitment to continuing professional development (CPD).

Experience of working in a GP/NHS setting in an administrative role

A secretarial or administrative qualification at the equivalent of NVQ level 2 or higher. Evidence of understanding of medical terminology, either from a course, a qualification (e.g., medical secretarial) or experience.

Participation in annual appraisal and personal development planning.

Undertake training and development as agreed with the line manager at appraisal.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ling House Medical Centre

Address

Ling House Medical Centre

49 Scott Street

Keighley

West Yorkshire

BD21 2JH

Employer's website

https://www.linghousemedicalcentre.nhs.uk/ (Opens in a new tab)