Job summary
Wearside Medical Practice has an exciting opportunity for an experienced Coder / Administrator to join the team.
The duties will include:
- Answering the telephones and face to face interaction with patients
- Supporting clinical staff with searches and audits
- Dealing with patient queries and daily tasks from clinical team
- Scanning and Snowmed coding patient correspondence into patient records
- Monitoring practice email account
- Supporting clinical staff in all clinical procedures and maintain patient registers including safeguarding, palliative care, frailty etc
- Booking of appointments, dealing with prescription requests
- Taking minutes of meetings
Main duties of the job
Excellent interpersonal skillsExperience working in primary care is essentialGood knowledge of Emis WebGood knowledge of medical terminologyExcellent attention to detailWorks calmly and methodically under pressureTreats patients and colleagues with dignity, respect and equalityFlexible, reliable and responsive to changeAbility to manage workload and meet deadlinesUses initiative and common sense when appropriateExtremely well organised, methodical and structured when workingExcellent communicatorShows diplomacy, fairness and empathy with patients and colleagues
About us
Wearside Medical Practice is a well organised, forward thinking and friendly Practice with an approximate list size of 8300 patients.We currently have 1 GP Partner, 3 Advanced Nurse Practitioners supported by two Practice Nurses and 1 Health Care Assistant and a full complement of administrative staff.We were rated overall Good by CQC in June 22.The Practice maintains a very high QOF achievement each year.The Practice uses EMIS Web supported by MJOG and GP TeamNetPart of care home alignment scheme the Practice holds weekly MDT meetings to improve care of patients with complex needs.The Practice holds regular formal clinical and nursing educational/MDT meetings.
Job description
Job responsibilities
Answering the telephones and dealing with patient queries face to faceSupporting clinical staff with searches and auditsDealing with patient queries and daily tasks from clinical teamScanning and Snomed coding patient correspondence into patient recordsMonitoring practice email accountSupporting clinical staff in all clinical procedures and maintain patient registers including safeguarding, palliative care, frailty etcBooking of appointments, dealing with prescription requestsTaking minutes of meetings
Job description
Job responsibilities
Answering the telephones and dealing with patient queries face to faceSupporting clinical staff with searches and auditsDealing with patient queries and daily tasks from clinical teamScanning and Snomed coding patient correspondence into patient recordsMonitoring practice email accountSupporting clinical staff in all clinical procedures and maintain patient registers including safeguarding, palliative care, frailty etcBooking of appointments, dealing with prescription requestsTaking minutes of meetings
Person Specification
Qualifications
Essential
- GCSEs and NVQ Level 2 or 3
Desirable
- RSA certification
- GCSE in IT
Experience
Essential
- Knowledge of Emis Web is essential;
- Minimum 2 year's experience of working in primary care setting.
Person Specification
Qualifications
Essential
- GCSEs and NVQ Level 2 or 3
Desirable
- RSA certification
- GCSE in IT
Experience
Essential
- Knowledge of Emis Web is essential;
- Minimum 2 year's experience of working in primary care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.