Prescription Clerk

Job summary

We, at Havelock Grange Practice are looking for a Prescription Clerk to join our team.

Our ideal candidate should be approachable and organised, with a can-do attitude, excellent communication, and IT Skills. They should have good attention to detail and a passion to provide high quality patient services.

The role includes the need to be empathetic and efficient in all manners of communication, as you will be required to deal with patients, clinicians, and visitors both over the phone and in person.

In a fast-paced environment, there may be several time sensitive tasks on you at once in this role, so being organised, methodical and computer literate is essential.

The candidate should be punctual and able to work well in a team, as well as autonomously with designated tasks.

Some previous experience of working in a GP Practice or the NHS would be preferred, although all training will be provided.

You would be working with a resilient and resourceful GP Practice team with friendly and supportive staff.

Main duties of the job

The main duties for this role will be the processing of patient prescription requests, online, in writing, via the telephone/email and via managed repeats.

About us

Havelock Grange Practice are a friendly and supportive Practice of 13,000 patients, with a vision to achieve continued excellent patient care, led with compassion and with a patient centred approach.

We are an experienced training Practice with 5 GP Partners, supported by a diverse team of Advanced Nurse Practitioners, Nurses, Health Care Assistant, Phlebotomists and resilient Reception and Admin teams.

We also work as part of the One Life Hartlepool Primary Care Network, which has three GP Practices working in partnership; This allows the Practice to be also supported by PCN Pharmacists, Mental Health Practitioner, First Contact Physiotherapy, Social Prescribers, Care Co-ordinators and Health & Wellbeing Coaches.