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New Southgate Surgery

Medical Receptionist

Information:

This job is now closed

Job summary

New Southgate Surgery are looking for two enthusiastic, flexible, and reliable Receptionists to join our existing team. We have 1 full-time vacancy and 1 part-time vacancy.

Main duties of the job

Successful candidates will need to be able to demonstrate previous administrative and customer service experience and have the skills to adapt to, and prioritise, the duties of a busy reception desk, remaining calm and focused to ensure a high standard of care is delivered to patients. You will be a team player with excellent verbal and written communication skills. Computer skills are essential, and experience with a clinical system would be advantageous, but training will be provided for the right candidate. The full-time post holder will need to be flexible to cover either early or late opening hours, working 37.5 hours per week over 5 days. The part-time post holder will be covering 12.30pm to 6.30pm on Monday, Wednesday, and Friday, working 18 hours per week.

About us

New Southgate Surgery is a teaching Practice with 14,000 patients. There is free on-site parking and we are located close to the town centre and the M1 motorway.

Details

Date posted

31 December 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2590-24-0000

Job locations

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


Job description

Job responsibilities

You will be required to undertake a wide range of reception duties and support the Practice team. You will assist in the day to day running of the office. Clerical information should be processed, along with any necessary computer input, to ensure data is accurately updated to maintain high quality databases. Duties include;

  • Greeting and directing patients, booking appointments, processing information, and assisting patients as required
  • Registration/deduction process for patients
  • Editing of patient information to maintain accuracy of data held
  • Health Authority linked information to be processed on SystmOne and manually
  • Patient letters as required
  • Clearance of administrative and clerical duties as instructed
  • Assisting with QOF targets
  • Filing of any paper records
  • Read Coding onto the computer system in an accurate and effective manner
  • Scanning & attaching of patient documents
  • Undertaking other duties as necessary.

Job description

Job responsibilities

You will be required to undertake a wide range of reception duties and support the Practice team. You will assist in the day to day running of the office. Clerical information should be processed, along with any necessary computer input, to ensure data is accurately updated to maintain high quality databases. Duties include;

  • Greeting and directing patients, booking appointments, processing information, and assisting patients as required
  • Registration/deduction process for patients
  • Editing of patient information to maintain accuracy of data held
  • Health Authority linked information to be processed on SystmOne and manually
  • Patient letters as required
  • Clearance of administrative and clerical duties as instructed
  • Assisting with QOF targets
  • Filing of any paper records
  • Read Coding onto the computer system in an accurate and effective manner
  • Scanning & attaching of patient documents
  • Undertaking other duties as necessary.

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Excellent communication skills
  • Strong IT skills
  • Clear and polite telephone manner
  • Effective time management
  • Ability to work as a team member
  • Ability to follow policy and procedure
  • Flexible to work either mornings or afternoons between the hours of 8am and 6.30pm Mon - Fri (Full-time post)

Desirable

  • Experience of working in a Healthcare setting
  • SystmOne user skills

Qualifications

Essential

  • Educated to GCSE level, grade A to C in English and Maths, or equivalent
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Excellent communication skills
  • Strong IT skills
  • Clear and polite telephone manner
  • Effective time management
  • Ability to work as a team member
  • Ability to follow policy and procedure
  • Flexible to work either mornings or afternoons between the hours of 8am and 6.30pm Mon - Fri (Full-time post)

Desirable

  • Experience of working in a Healthcare setting
  • SystmOne user skills

Qualifications

Essential

  • Educated to GCSE level, grade A to C in English and Maths, or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


Employer's website

https://www.newsouthgatesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

New Southgate Surgery

Address

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


Employer's website

https://www.newsouthgatesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Mrs Joanne Leith

jo.leith@nhs.net

01924334400

Details

Date posted

31 December 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2590-24-0000

Job locations

Buxton Place

Leeds Road

Wakefield

West Yorkshire

WF1 3JQ


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