Medical receptionist

Job description

Job responsibilities

Answer incoming telephone calls and deal with as necessary, inputting information relevant to the call into patients records. Inputting data onto the clinical system. Dealing with patients face to face when they attend the surgery at reception. Ensuring patient records are up to date and all paperwork/scanning are filed correctly. Registering new patients following surgery protocol. Ensuring tasks and notifications are updated and actioned as required. Opening both internal and external post. Flexibility regarding working hours is desirable. Opening and closing of surgery and possibly some extended hours will be required. The above role of the post holder as described is comprehensive but not exhaustive.

Person Specification

Qualifications

Essential

• The post holder is required to have recent office experience and a good standard of education, proven IT skills, and previous experience in a doctors surgery would be desirable but not essential.

Desirable

• The successful candidate will possess excellent organisational skills with the ability to work under pressure. The post holder will be required to work additional hours at the request of the manager to cover staff absence and annual leave, so flexibility is a must.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crosland Moor Surgery

Address

11 Park Road West

Huddersfield

HD4 5RX

Employer's website

https://www.croslandmoorsurgery.nhs.uk (Opens in a new tab)