Care Navigator

Job summary

*Please note this position is for Dashwood Medical Centre although cross site working may be expected at times*

We are looking for an enthusiastic and experienced Receptionist for our busy practice. Your role will involve speaking with patients face to face and on the telephone, dealing with their queries, making appointments, liaising with other team members, community services etc. Registering new patients and various other administrative duties.

Main duties of the job

You will need to be flexible, possess a high standard of customer care, good communication skills and the ability to work in a team as well as on your own initiative.

A good standard of education, experience of working in a GP practice would be an advantage, but training will be provided for an applicant with the appropriate skills.

About us

We are a busy and progressive GP practice operating across two sites Dashwood Medical Centre and Northdown Surgery which recently have successfully merged to work as one unified team. Together, we provide high quality primary care services to a combined patient population of approximately 25,000.

Our multidisciplinary team includes a large number of GPs, advanced nurse practitioners, paramedic practitioners, care home team, practice nurses, and healthcare support staff, all working collaboratively to deliver safe, effective, and compassionate care.

We pride ourselves on fostering a supportive, inclusive, and forward thinking working environment, where innovation and professional development are encouraged. Joining our team means becoming part of a dynamic organisation that is committed to continuous improvement and delivering excellent patient care to our local community.