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Northdown Surgery

Receptionist

The closing date is 31 July 2025

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Job summary

*Please note this position is for Dashwood Medical Centre although cross site working may be expected at times*

We are looking for an enthusiastic and experienced Receptionist for our busy practice. Your role will involve speaking with patients face to face and on the telephone, dealing with their queries, making appointments, liaising with other team members, community services etc. Registering new patients and various other administrative duties.

Main duties of the job

You will need to be flexible, possess a high standard of customer care, good communication skills and the ability to work in a team as well as on your own initiative.

A good standard of education, experience of working in a GP practice would be an advantage, but training will be provided for an applicant with the appropriate skills.

25 hours over 5 days

About us

We are a friendly, innovative practice with 6 GP partners & 4 salaried GP's and a list size of approx 11,500. We also have a clinical team comprising of Paramedic Practitioners, Nurse Practitioners, Practice Nurses and HCA's.

We are a high achieving QOF practice and our clinical system is EMIS Web.

Details

Date posted

11 July 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2559-25-0004

Job locations

Dashwood Medical Centre

Grange Road

Ramsgate

Kent

CT119PR


Northdown Surgery

Northdown Park Road

Margate

Kent

CT9 2TR


Job description

Job responsibilities

It is the duty of each team member to assist in the smooth running of the Practice; however, this role focusses specifically on reception and administrative duties. It is also the responsibility of each employee to make sure that whoever comes into contact with the practice, either in person or via the telephone, receives the highest standard of respect, courtesy, fairness and professionalism.

Currently, the surgery is open from 08:00 18:30 hours on a Monday to Thursday, and Friday 08.00 20.00. Candidates will be expected to be flexible in their working hours.

The post holder will not be expected to work more than their contracted hours per week.

Job description

Job responsibilities

It is the duty of each team member to assist in the smooth running of the Practice; however, this role focusses specifically on reception and administrative duties. It is also the responsibility of each employee to make sure that whoever comes into contact with the practice, either in person or via the telephone, receives the highest standard of respect, courtesy, fairness and professionalism.

Currently, the surgery is open from 08:00 18:30 hours on a Monday to Thursday, and Friday 08.00 20.00. Candidates will be expected to be flexible in their working hours.

The post holder will not be expected to work more than their contracted hours per week.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Qualified to NVQ level 2 in Health and Social Care
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Qualified to NVQ level 2 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northdown Surgery

Address

Dashwood Medical Centre

Grange Road

Ramsgate

Kent

CT119PR


Employer's website

https://northdownsurgery.org.uk/ (Opens in a new tab)

Employer details

Employer name

Northdown Surgery

Address

Dashwood Medical Centre

Grange Road

Ramsgate

Kent

CT119PR


Employer's website

https://northdownsurgery.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Rianna Horton

rianna.horton1@nhs.net

01843266322

Details

Date posted

11 July 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2559-25-0004

Job locations

Dashwood Medical Centre

Grange Road

Ramsgate

Kent

CT119PR


Northdown Surgery

Northdown Park Road

Margate

Kent

CT9 2TR


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