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Harley Grove Medical Centre

RECEPTIONIST

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This job is now closed

Job summary

An energetic, confident and friendly receptionist is required to join our happy, hardworking and successful GP practice

We are looking for candidates with previous NHS Primary Care & EMIS experience, good communication skills and the ability to multi-task working in a busy environment.

Hours by mutual agreement to be part of a team covering 0745 to 1830, Monday to Friday. Also covering Enhanced access hours 18.30 - 20.00 Monday to Friday and 09.00 - 17.00 on Saturdays

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible.

Give administrative support to the clinicians, practice manager and reception manager where appropriate and as requested.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Follow practice protocols to ensure consistent and high quality care is provided to our patients.

See attached Job description for detailed responsibilities.

About us

Harley Grove situated in Bow in Tower Hamlets with just under 9000 patients and continues to grow. We are a very friendly team who support each other in delivering a service to our patients.

We are also a teaching practice who work with junior doctors, medical students and nurses.

Our team is very friendly, supportive and approachable.Short walks from from Bow Road and Mile end tube stations.

Details

Date posted

31 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Part-time, Flexible working

Reference number

A2547-23-0000

Job locations

15 Harley Grove

London

E3 2AT


Job description

Job responsibilities

See attached Job description document for details list of duties that that is expected of the successful applicant

Job description

Job responsibilities

See attached Job description document for details list of duties that that is expected of the successful applicant

Person Specification

Disclosure and Barring Service Check

Essential

  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

  • Minimum three years work experience or college/university leaver without three years work experience
  • Experience of working in a public reception environment
  • Experience of dealing with the public/patients

Qualifications

Essential

  • Educated to GSCE ordinary level (or equivalent)
Person Specification

Disclosure and Barring Service Check

Essential

  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Experience

Essential

  • Minimum three years work experience or college/university leaver without three years work experience
  • Experience of working in a public reception environment
  • Experience of dealing with the public/patients

Qualifications

Essential

  • Educated to GSCE ordinary level (or equivalent)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Harley Grove Medical Centre

Address

15 Harley Grove

London

E3 2AT


Employer's website

http://www.harleygrove.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Harley Grove Medical Centre

Address

15 Harley Grove

London

E3 2AT


Employer's website

http://www.harleygrove.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jason Tolentino

nelondonicb.f84044-workflow@nhs.net

Details

Date posted

31 December 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Fixed term

Duration

1 years

Working pattern

Part-time, Flexible working

Reference number

A2547-23-0000

Job locations

15 Harley Grove

London

E3 2AT


Supporting documents

Privacy notice

Harley Grove Medical Centre's privacy notice (opens in a new tab)