Saltdean & Rottingdean Medical Practice

Practice Manager

The closing date is 08 August 2025

Job summary

Our Practice Manager is retiring after 15 years and we are looking for an accomplished manager with excellent interpersonal and organisation skills to manage the operational aspects of the practice and work alongside the partners on business and finance aspects.

Ideally, we are looking for full-time hours but will consider part-time for a minimum of 30 hours over 4-5 days.

Although experience of working in general practice is ideal, we welcome applications from candidates who can demonstrate they have the experience and skills we are looking for. There will be an opportunity of a handover from our current Practice Manager.

Main duties of the job

We are looking for a manager who has exceptional organisation skills, who will lead the team, with a focus on compliance, implement and maintain systems and processes and deal with the HR functions within the practice.

The successful candidate will have a positive and approachable manner, excellent communication skills, along with the ability to prioritise the varied workload of a Practice Manager. They will also be proactive, process driven and able to find solutions. They will have strong HR skills and experience of managing teams and regulatory compliance.

A Business Manager who deals with the bookkeeping, payroll, data quality, targets and claims, along with two Admin Supervisors and a Reception Manager support the role and there is also a Nurse lead.

About us

Our patient list size is approximately 12,500 and we have 5 GP Partners operating from the Grand Ocean building in Saltdean, an art-deco former Butlins hotel, just a short stroll from the sea and 5 miles from the centre of Brighton.

Date posted

22 July 2025

Pay scheme

Other

Salary

£50,000 to £55,000 a year WTE

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2539-25-0000

Job locations

Grand Ocean, Longridge Avenue

Saltdean

Brighton

East Sussex

BN2 8BU

Job description

Job responsibilities

Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.

Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

Ensure employment law and legislation is adhered to.

Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.

Provide support and advice to the partnership and keep them updated on practice matters.

Keep up to date with developments and changes within primary care.

Liaise with the Finance Lead on payroll and pensions, ensuring accurate reporting and submissions.

Work closely with the Finance lead and Partners on financial planning, budget setting etc.

Ensure the practice explores all opportunities to maximise income and reduce expenditure.

Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.

Manage the significant event and complaints processes, in line with current legislation and guidance.

Manage contracts and maintenance for services and equipment.

Oversee the review and update of all practice policies and procedures.

Lead and coordinate projects within the practice.

Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).

Coordinate the practice development plan and business continuity plan.

Assist in the preparation of business cases for new services and provide project management, as required.

Ensure on-going CQC compliance.

Ensure the practice maintains compliance with its NHSE contractual obligations.

Provide advice and support to the staff and the partnership to ensure effective team working.

Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.

Facilitate partners and practice meetings and maintain an up-to-date action plan.

Support the management of the Patient Participation Group.

Manage estates and facilities, including health and safety aspects and risk assessments.