Social Prescribing Link Worker

Job description

Job responsibilities

PURPOSE OF JOB

The Social Prescribing Link Worker (SPLW) forms a key part of SOARs Social Prescribing Service. Working as part of SAPA5 Primary Care Networks multi-disciplinary team enabling clients to access a range of services and activities that positively impact on their wellbeing and build connections within their community.

The role will -

Act as a single point of access for referrals from Primary Care Network staff and partner organisations into local and city-wide services & activities (the Social Prescribing System)

Undertake an initial client triage and assessment that enable the appropriate service to be put in place at the right time, based on the clients needs and wishes

Co-produce a personalised support plan that encourages empowerment of an individual to take control of their own health and wellbeing (what matters to me)

Bring in bridging support that enables an individual to access services that aren't in place or complex to navigate, ensuring follow up referrals take place

Develop a comprehensive knowledge of wider support services for individuals with varying support needs, developing and implementing referral pathways where appropriate

Work in partnership with clinical and non-clinical staff that form part of the PCNs Personalised Care Team

Develop close working partnerships with health, social care, housing and voluntary, community or social enterprise (VCSE) sectors

Overview SAPA5 PCN Requirements

The working area covers a large neighbourhood across north east Sheffield.

Delivery will be focussed on patients aged 18+ and registered with a SAPA5 GP surgery -

Barnsley Road Surgery

Buchanan Road Surgery

Elm Lane Surgery

Green Cross Group Practice

Norwood Medical Centre

Shiregreen Medical Centre

The SPLW should be seen as a yellow pages for the client, someone who is up to date on what services are available and how best to access them or who to contact. Essentially, increasing uptake of support and access to resources for the client.

The role will be non-clinical in nature. It will involve undertaking holistic reviews of clients whom many have complex social and health needs which affect their wellbeing. Example. Poor access to quality housing, mental health issues, lack of physical activity uptake, long term conditions, social isolation, etc.

The SPLW will work in partnership with the PCNs clinical & non-clinical staff to develop a multi-disciplinary approach to addressing ill health within the network.

Training

The SPLW will be provided with a full induction programme and package of accredited/non-accredited training, including:

• Health Coaching up to intermediate level
• Personalised Care Institute/E-LFH modules
• Online seminars via NHSE Regional Social Prescribing Link Worker learner platform
• Professional shadowing
• Mental Health First Aid (MHFA)
• Mandatory training, includes; Safeguarding, Health & Safety, Data Protection (GDPR) and Equality & Diversity (EDI).

SAPA5 PCN will provide:

• Induction covering personalised care roles, and introduction to GP surgeries
• Clinical system training (SystmOne/Emis) either through SY-ICB and/or GP Surgery
• Working with interpreters & use of telephone-based system(s)
• Other professional development opportunities or mandatory training as would be offered to associated primary care workforce, i.e. CPR, etc.

Location

Clinical Base

The SPLW will be primarily based out of the network GP surgeries to engage clients, update clinical systems and engage with wider practice team colleagues.

Note. A point of contact will be provided at each surgery where the role is based.

Administrative Base

The SPLW will spend time at SOAR sites for operational, administrative, management purposes and to engage wider SOAR colleagues. Site(s):

Learning Zone, 320 Wordsworth Avenue, Sheffield, S5 8NL

One Stop Shop, 19 Bellhouse Road, Sheffield S5 6HJ.

Person Specification

Qualifications

Essential

• GCSE Grade A-C in English and Maths

Experience

Essential

• Experience the health, social care, housing and voluntary, community or social enterprise (VCSE) sectors
• Experience of supporting people to access resources (and remove barriers) within the community
• Ability to problem solve and respond quickly and flexibly to new developments and challenges
• Ability to communicate effectively both verbally and in writing, with a range of individuals and groups
• Ability to maintain client records, monitor activity and record outcomes and learning
• Good knowledge of English
• Level 3 or 4 Information, advice & guidance qualification (or willing to work towards) and/or equivalent experience, examples:
• health
• social carehousing, etc

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Green Cross Group Practice

Address

S O A R Community

19 Bellhouse Road

Sheffield

S5 6HJ

Employer's website

http://thehealthcaresurgery.co.uk/ (Opens in a new tab)